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So, I've had Osu on my computer for a while now and a month or two ago I also downloaded it on my brother's computer. After some time when I play on my own computer, my hands start to really hurt as the keyboard isn't the most comfortable or high quality so I thought from time to time I'd play on my brother's com as his keyboard is decent. After a while my slow ass noticed that I never really 'logged in' to my brother's com on osu-it's hard to explain, but i'd click 'view profile' and it'd say 'user not found' and when i was in-game it'd have my name on where the profile was supposed to be, but my avatar wouldn't be shown and it'd just always say 'pending verification' where my level was supposed to be. So my scores from my brother's computer weren't getting transferred, which sucks because It'd be nice if they were..I tried logging in and out, but that didn't work. It's really frustrating and I'd love it if my scores transferred to my profile from my brother's com. Please help asap!! thanks :'((

Video or screenshot showing the problem:

https://osu.ppy.sh/ss/9267789 (couldn't edit them, so this one's showing how my profile won't load, look @ bottom of screen)



osu! version: 20170731.2 (latest)
Make sure you are not logged into your account on more than one computer at once. Also:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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