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[resolved] [assigned] Can't download beatmaps due to "page error"

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jablau
oie
Topic Starter
Kosuke Ho

Kao wrote:

That links looks broken though
If you're downloading a map, could you link the map?

Other than that, cleared browser cookies and cache or use another browser.

If that still didn't work,
Method 1: Antiviruses or Firewall
  1. Try checking if your antivirus isn't blocking osu! From connecting
Method 2: IP conflicts
  1. Try turning off your router by unplugging it and wait for 5 minutes before turning it on again.
Method 3: Reset adapter
  1. Try disabling ethernet adapter then enable it again

Method 4: DNS Cache
  1. Try clearing DNS
    1. Open up run (Windows logo + R)
    2. Type cmd and press enter
    3. Type ipconfig /flushdns and press enter

Method 5: Try using a VPN
  1. You can try using a VPN like [lucky:1337]Psiphon[/lucky:1337] and see if it works from there
    Just download from the website and open it, after it connects try again.

I have tried flushing my dns using cmd, and downloaded VPN
When i click download button from website it leads me to a page something like this https://bm6.ppy.sh/d/485056?fs=485056%2 ... 41254&nv=0

It says The bm6.ppy.sh page isn’t working

bm6.ppy.sh didn’t send any data.
ERR_EMPTY_RESPONSE
Offdensen
Might be antivirus or firewall. If your antivirus came with a internet virus protector thingy,then it might have blocked it.
McAfee does this all the time to me.
Lacrimosa
I encounter this issue in Chrome as well as in Opera. However, I can download beatmaps perfectly from Microsoft Edge. Any idea what's going on?
Trosk-
It might be caused by temporary routing issues...
You could try doing a trace route to http://bm5.ppy.sh/ and see if you have any disconnections.
To do that, open your cmd (Windows key + R and then type "cmd") and type
tracert bm5.ppy.sh
.

Also, does the problem happen in EVERY map you try to download?
Lacrimosa
In my case, it's been happening for the last 3 days now.

It happens for every beatmap, and depending on the map, I get a different bm value.

Here's my trace result for the bm5.ppy.sh page.
Orkel
I am having this problem as well.
Joshua_1776
Having the same problem
K-ELI
same problem for me..
whatHandSoap
i am experiencing the same issues as well....
ArcaneTraveler
Same here. For some reason, this problem persists only in Google Chrome for me. I tried Microsoft Edge and Mozilla Firefox and I can download beatmaps through either of them.
Pawsu
Assigning for now even though it happens to only a few people. It's probably something related to routing issues.
It's being investigated right now, so please be patient. You may have to use internet explorer or a beatmap mirror such as bloodcat for now.
peppy
I may have fixed this. Please report back.
Kao
Seems like I don't get the error anyone on the link OP gave.
It only says "timestamp incorrect" which I get that it works now.
Topic Starter
Kosuke Ho

Trosk- wrote:

It might be caused by temporary routing issues...
You could try doing a trace route to http://bm5.ppy.sh/ and see if you have any disconnections.
To do that, open your cmd (Windows key + R and then type "cmd") and type
tracert bm5.ppy.sh
.

Also, does the problem happen in EVERY map you try to download?
Yes this happens whenever i try to click download on google chrome
But it doesn't happen on opera
Kao
Can you try downloading again and confirm whether it's still broken for you?

I get "osu! download mirror" when I visit http://bm5.ppy.sh/
And when I do "tracert bm5.ppy.sh" on cmd I get timeouts

But I can download maps fine with Google Chrome
Lacrimosa
It works for most of the beatmaps. However, I still can't access https://bm7.ppy.sh, and therefore, I can't download a few maps (e.g. https://osu.ppy.sh/s/560610)
Kao
It works for me though


And yes, it's bm7.ppy.sh
Doing "tracert bm7.ppy.sh" still gives out a timeout (probably this is normal behaviour) and visiting that link gives the error regardless. However doing "ping bm7.ppy.sh" gave out a reply

Don't mind the difference, I tested it both on bm5 and bm7, gives out similar as above.
Lacrimosa
Alright, I figured it out. So, I can download "bm7" maps from their page (listing/score , topic) but I cannot from the Beatmap Listing page.

ArcaneTraveler
I tried again using Google Chrome and was able to successfully download some beatmaps from the beatmap listing page :D . Thanks everyone.
Enzy
Not working for me, and I only use Chrome.
Joshua_1776
Idk what changed but i can now download beatmaps again using chrome
Kao
Please do not bump resolved threads, especially if you're not adding any new information
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