[Archived] My scores are not submitting

lt1900

Joined October 2016

Topic Starter

lt1900 2016-12-16T22:13:57+00:00

Problem Details: I have my game all the way updated and i have closed and opened the game many times but my highest scores are still not the ones that show up on the global rankings as i played the map when i was offline. But usually the scores submit a couple hours after i turn the game back online but they have not his time.

osu! version: 20161101.2 (latest)

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2016-12-16T22:18:02+00:00

Offline scores never submit, so I don't know what has happened before for you. If you want scores to submit, make sure you are logged in and have a good connection to Bancho

Kao

1,869 posts

Joined September 2015

Kao 2016-12-17T09:06:54+00:00

http://help.ppy.sh/article/116/my-score ... g-updated-

Check if you were connected to the internet while achieving the score - your internet might have just died when you achieved the score.
Make sure your firewall isn't blocking osu! from connecting to the game servers.
Close all programs running in background.
Check if the score submission system is online. There is small possibility that osu!'s score submission system was offline while you have achieved your score, and it therefore couldn't send score. In this case don't close osu! until issues with score system are resolved as the game will try to re-send scores for up to 126 minutes after the initial attempt in case of failure.

Unfortunately, we cannot upload scores for you - even by request. If you cannot submit a score for whichever reason (due to technical issues or otherwise) you will need to reattempt the score at a later date once the issues are resolved.
Sorry!

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[Archived] My scores are not submitting

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