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[resolved] User/Beatmap icons are not loading.

posted
Total Posts
11
Topic Starter
Zyron85
Problem Details:

My user icon doesn't load and other user icons neither. Also, when i install a new beatmap the icon of the map doesnt load. Please help!


Video or screenshot showing the problem:

(Shelter beatmap icon doesn't load. Is just an example, it happens with every single new map i install)
https://gyazo.com/45a879ceea3d230a2c2ec0b8927dbd47

https://gyazo.com/ca731b709f054ec0f14d3dcc6957b531

https://gyazo.com/6322cfe7de38ac021e6206a143f5da57
Kao
Move the file osu!.db out of osu!
Topic Starter
Zyron85

Kao wrote:

Move the file osu!.db out of osu!
The problem is still there :(
Kao
Move both osu!.db and the \bt folder inside ...\osu!\Data\bt out of osu!


*Take note \Data is a hidden folder!
(Forgot to add)
Topic Starter
Zyron85

Kao wrote:

Move both osu!.db and the \bt folder inside ...\osu!\Data\bt out of osu!


*Take note \Data is a hidden folder!
(Forgot to add)
Now is even worse. Any of the images load now! :(

https://gyazo.com/7a1852fbf315c75bb113a8fe220cc2b4
Upskirt
:?:

Zyron85 wrote:

Kao wrote:

Move both osu!.db and the \bt folder inside ...\osu!\Data\bt out of osu!


*Take note \Data is a hidden folder!
(Forgot to add)
Now is even worse. Any of the images load now! :(

https://gyazo.com/7a1852fbf315c75bb113a8fe220cc2b4
Press F5 while in song select and run the check.
Kao
Check the \bt folder, are there any files?
If there are not, follow the steps below. If there are, go to Repair section


Try disabling your antivirus and then try to open a new beatmap. Does it work now?

If that didn't work,
Your osu! Might be having trouble with permissions
You can go to settings and click on the Repair folder permissions option like so,


After that, move out the .db file again

If that still didn't work,
Try moving osu! To another location, fix permissions then move out the .db and \bt folder

Repair:
Here are steps you can do to repair osu!
Method 1: Launch Repair Dialog
  1. Hold down the Shift key on your keyboard.
  2. While holding Shift, double click the osu! icon on your desktop.
  3. Continue holding Shift until you see the recovery dialog prompt.
  4. From there, click on the "Repair osu!" option
Method 2: Shorcut
If you have the "repair osu!" Shortcut, opening that also works.


Method 3: Config Shortcut
If you don't have the "repair osu!" Shortcut, you can create one instead.
  1. Right click osu!.exe > Create a shortcut
  2. Open properties of the shortcut
    1. Select then Alt + Enter or
    2. Right click > Properties
  3. Set Target to ...\osu!.exe -config
  4. Press OK then open the shortcut
Method 4: Text document
You can also force the updater to run by creating a new text document in your osu! folder called "help". Right-click in an empty space in your osu! folder, and choose New > Text Document.
Name it help and then run osu! to start the updater in forced maintenance mode.


Notes:
You can also manually set the permissions yourself but it's gonna take some steps
  1. Navigate through the root folder of osu! and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Owner tab and click on "Edit..."
  4. Choose your account and click on "Replace owner on..."
  5. Click on OK and wait for it to apply.

After that
  1. Navigate through the root folder of osu! again and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Permissions tab then "Change Permissions..."
  4. Click on "Add..." and enter your Username there
  5. Click on OK and select on Allow all (at the top)
  6. Click on OK and wait for it to apply.
Topic Starter
Zyron85

Kao wrote:

Check the \bt folder, are there any files?
If there are not, follow the steps below. If there are, go to Repair section


Try disabling your antivirus and then try to open a new beatmap. Does it work now?

If that didn't work,
Your osu! Might be having trouble with permissions
You can go to settings and click on the Repair folder permissions option like so,


After that, move out the .db file again

If that still didn't work,
Try moving osu! To another location, fix permissions then move out the .db and \bt folder

Repair:
Here are steps you can do to repair osu!
Method 1: Launch Repair Dialog
  1. Hold down the Shift key on your keyboard.
  2. While holding Shift, double click the osu! icon on your desktop.
  3. Continue holding Shift until you see the recovery dialog prompt.
  4. From there, click on the "Repair osu!" option
Method 2: Shorcut
If you have the "repair osu!" Shortcut, opening that also works.


Method 3: Config Shortcut
If you don't have the "repair osu!" Shortcut, you can create one instead.
  1. Right click osu!.exe > Create a shortcut
  2. Open properties of the shortcut
    1. Select then Alt + Enter or
    2. Right click > Properties
  3. Set Target to ...\osu!.exe -config
  4. Press OK then open the shortcut
Method 4: Text document
You can also force the updater to run by creating a new text document in your osu! folder called "help". Right-click in an empty space in your osu! folder, and choose New > Text Document.
Name it help and then run osu! to start the updater in forced maintenance mode.


Notes:
You can also manually set the permissions yourself but it's gonna take some steps
  1. Navigate through the root folder of osu! and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Owner tab and click on "Edit..."
  4. Choose your account and click on "Replace owner on..."
  5. Click on OK and wait for it to apply.

After that
  1. Navigate through the root folder of osu! again and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Permissions tab then "Change Permissions..."
  4. Click on "Add..." and enter your Username there
  5. Click on OK and select on Allow all (at the top)
  6. Click on OK and wait for it to apply.
I tried everything and nothing works. I also uninstalled osu! just to see if that was the problem and effectively is not. Anyway, thanks Venzire and Kao for trying to help me. If you know something else i can try let me know, please.
Kao
Could you take a screenshot of running programs (make sure to show all processes)
Also, try scanning your computer for viruses.

Try making a new administrator account and open a new beatmap, does it work?
(Try refreshing database too with the new account)
Topic Starter
Zyron85

Kao wrote:

Could you take a screenshot of running programs (make sure to show all processes)
Also, try scanning your computer for viruses.

Try making a new administrator account and open a new beatmap, does it work?
(Try refreshing database too with the new account)
I scanned the whole computer and it only detected 1 virus... That was the solucion. Thank you sooo much! I really appreciate it
o x
Glad it was fixed, if you have any other questions or issues feel free to make a new thread!
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