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[Archived] Email address inaccessible

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Total Posts
4
Topic Starter
Ryuukun
Problem Details:
I haven't played osu in years and the old e-mail adress I used for the account isn't useable anymore because it got hacked years ago.
I was still able to log in, play and all that till yesterday but today it tells me to verify my e-mail address which I can not do. So I'm locked out it seems and I have no way of updating my e-mail address.

If I could get some assistance with that problem, I'd be grateful.


Video or screenshot showing the problem:



osu! version: 20160227.3 (latest)
Gravey-
Verification page

As you will notice below as you click the 'Begin verification' you'll see this:



Click the email recovery process then follow the instructions given. As you proceed you can change you e-mail address there after the instructions given.
Or else:

Contact: accounts@ppy.sh
Topic Starter
Ryuukun
Thanks, but does that mean I can not play for up to an week now because of the nonsensical "one account per person" pollicy? It's rather frustrating.
Bauxe
In what way is it nonsensical?

Anyway, yes you'll need to wait for support to resolve your problem. In the future, keep your accounts up-to-date and secure.
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