Problem Details:
I keep getting the blue screen of death within 10 minutes of opening osu. This has been happening for about a week.
I have used programs taking up 10 times more cpu power but it only ever does it with osu. Can I uninstall and reinstall osu without losing my songs folder? I have 84GB of maps so I need to make sure I don't lose them. Also, if that doesn't work, what else could I try?


osu! version: 20150203.7 (latest)

Reinstall WILL NOT WORK.

If you are getting blue-screens, it is a DRIVER or HARDWARE issue. What is the message on the blue screen? It will help you locate the issue.

peppy wrote:

Reinstall WILL NOT WORK.

If you are getting blue-screens, it is a DRIVER or HARDWARE issue. What is the message on the blue screen? It will help you locate the issue.

Is there a way to screenshot the blue screen or save a log? I can allow it to happen again and get all the info if it's possible. I don't have a physical camera to take a picture. I could also look at a specific part of the message if that helps. Just need to know which part to note.

I use BlueScreenView.

Rightclick on the dump file with the most recent date and "Save Selected Items". It will prompt you to save a text file, copy whats in there and post it here.

Thanks. Here's the data:

==================================================
Dump File : 021315-22479-01.dmp
Crash Time : 13/02/2015 08:21:03
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff800`832421a0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`030ceffb
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021315-22479-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,168
Dump File Time : 13/02/2015 08:22:29
==================================================



EDIT: This may be the one that I got in the blue screen actually:

==================================================
Dump File : 021315-23868-01.dmp
Crash Time : 13/02/2015 07:57:22
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffffa80`a5b61940
Parameter 2 : 00000000`00000001
Parameter 3 : fffff800`03083fc4
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021315-23868-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 291,168
Dump File Time : 13/02/2015 07:58:54
==================================================

Has this always happened or is it recent? Have you installed any new hardware recently?
Is it happening only when running osu!?

Sounds like possibly faulty RAM. Or too much overclocking. Or heat issues.

One of those.

LoliFlan wrote:

Has this always happened or is it recent? Have you installed any new hardware recently?
Is it happening only when running osu!?

Just in the last couple of weeks. No new hardware in the last 2 years. Only when running osu, which is strange because I run high cpu music production sofware with no problems, and no problems when running 6GB blu ray movies.

Does it happen if you limit your FPS to 60 or 120? Does it happen if you change renderer?

peppy wrote:

Does it happen if you limit your FPS to 60 or 120? Does it happen if you change renderer?

I did a RAM test and no errors were found. I'm pretty sure it was just because my NVIDIA settings were on maximum. I forgot I turned the settings to maximum not long ago. All working fine now. My fault.