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[osu!stable] Game crashes when I enter a beatmap and session's score(s) are gone.

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kellad
34 posts
Joined January 2021
Topic Starter
kellad
Hi I my game sometimes, maybe 1-3 times a week and I play practically daily, crashes.

Problem details: When I started to play a beatmap (beatmapsets/1767411#osu/3617770), then game suddenly fully closed instantly. And when I reopened game I saw that osu!updater* window for a short while and then game opened.

After the crash I tried to find a map I played before from recently played (cuz the song I wanted to play was nearby if sorted by Artist), but I didn't notice the map in "Today" (when sorting by recently played) and then I just looked up the map I played using discord bot and after I found the map, I noticed that my local score was gone that I made mintutes ago. But at least the online score still exsists. There is a youtube link showcaseing it as well below.

That kind of bug has happend to me multiple times now: starting a beatmap and then instaly game crashing/closing. I haven't double checked local scores before tho.

* I think it was called osu!updater, I didn't check window's name at the time, but it had the same design, when I googled images for "osu updater".

Video or screenshot showing the problem: The local score gone after the crash: https://youtu.be/OyNXNFmxMtA


osu! version: Stable 20241030 (latest)
Lyawi
Global Moderator
3,617 posts
Joined February 2015
Lyawi
Can you take a look into your osu! folder (it's a button in game settings) and see if there's multiple scores.db files?
Besides that, please upload the logs from the osu!/Logs folder here.
Last edited by Lyawi , edited 1 time in total.
VoidGod
171 posts
Joined July 2014
VoidGod

kellad wrote:

* I think it was called osu!updater, I didn't check window's name at the time, but it had the same design, when I googled images for "osu updater".

osu! version: Stable 20241030 (latest)
Mmh for this one most probably it was "repair osu"
kellad
34 posts
Joined January 2021
Topic Starter
kellad

Lyawi wrote:

Can you take a look into your osu! folder (it's a button in game settings) and see if there's multiple scores.db files?
Besides that, please upload the logs from the osu!/Logs folder here.
There is only one scores.db as of right now.

Logs from right now: https://drive.google.com/file/d/1DQLuThcxmAS_-FDfXexvRUUkQjfPoIMb/view?usp=sharing
Hopefully it still has some useful info (no idea if it keeps anything useful after I restart the game). I have been playing over 2 hours now with some restarts in (not cuz I had any bugs meantime, but I took a break from playing).
Lyawi
Global Moderator
3,617 posts
Joined February 2015
Lyawi
Maybe you can switch to Cutting Edge release stream for now (creates more logs) and post new logs when the issue occurs again, since you said it happens more often

For now you can try this: Hold shift while you open the game, from there you click repair osu!
Last edited by Lyawi , edited 1 time in total.
kellad
34 posts
Joined January 2021
Topic Starter
kellad
Replying for info, if someone else in the future gets the same issue.

I have theory that bug happend cuz the map had video, but since I decided to just disable all the videos in settings now (cuz I almost never use video and it causes bugs often anyways), I got it resolved.

Lyawi wrote:

For now you can try this: Hold shift while you open the game, from there you click repair osu!
Though before I disabled the videos in settings, I tried repair osu!. And for like a week I had no crashes, so it might actually fixed it, but tbh I didn't test enough to know certainly :)
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