[Archived] Issue with submitting scores

Systemless

Joined October 2022

Topic Starter

Systemless 2023-02-01T03:09:21+00:00

Problem details:

I usually play offline but I sometimes play offline in osu! and I started playing online recently but it seems like most of my scores are not submitting, for example I get a score in osu! (which is not the best I got) while completely online and my score doesn't update.

osu! version: Stable 20230121.1 (latest)

Blushing

Technical Support Team

2,881 posts

Joined February 2015

Blushing 2023-02-01T16:04:22+00:00

Are you still experiencing this issue?

If you were completely online and the score submitted, but wasn't the best play of that same beatmap/difficulty then it wont change your PP/rank; however, if it isnt updating when it is a fresh map that you've never played before then can you check to make sure that the score wasnt submitted but the client just hasnt updated yet?

Systemless

9 posts

Joined October 2022

Topic Starter

Systemless 2023-02-01T18:19:35+00:00

Blushing wrote:
Are you still experiencing this issue?

If you were completely online and the score submitted, but wasn't the best play of that same beatmap/difficulty then it wont change your PP/rank; however, if it isnt updating when it is a fresh map that you've never played before then can you check to make sure that the score wasnt submitted but the client just hasnt updated yet?

It only occurs on the old maps I scored while I was offline, I even tried resetting the local scores and reattempt the score and it still would not work

Death

Technical Support Team

20,477 posts

Joined September 2013

Death 2023-02-02T01:31:49+00:00

Can you give an example of one of those beatmaps and a recent score you set that didn't submit?

Systemless

9 posts

Joined October 2022

Topic Starter

Systemless 2023-02-02T02:08:32+00:00

Death wrote:
Can you give an example of one of those beatmaps and a recent score you set that didn't submit?

The first like easiest beatmap of Apocalypse of love. I got a SS (which was not my highest score) and I already knew like it was not going to submit so I whipped my local scores for that beatmap and reattempted the score and I got it first try and it did not submit.

Death

Technical Support Team

20,477 posts

Joined September 2013

Death 2023-02-02T02:12:56+00:00

Can you take a screenshot of the map in game using Shift+F12? There are no ranked beatmaps named "Apocalypse of love". There's "Apocalypse in Love" but I don't want to assume anything.

Systemless

9 posts

Joined October 2022

Topic Starter

Systemless 2023-02-02T02:23:02+00:00

Yes that

Death

Technical Support Team

20,477 posts

Joined September 2013

Death 2023-02-02T02:26:32+00:00

Can you take a screenshot of the map in game using Shift+F12?