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Osu! scores won't submit

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18
Topic Starter
ClattanoiaBaby
Problem details: Within the last couple of days, I've noticed that every time I attempt to submit a play, the game will not submit it even though I have been connected to bancho. The play will show under the local plays section as well. My profile actually says that the last time I submitted a play was 29 days ago even though I have undoubtedly played and submitted scores from then until now. I have tried restarting my game and computer as well as utilizing osu! repair, all to no avail. I am now seeking help from others who may know about potential solutions.

Video showing the problem: https://youtu.be/Xp4TaSAjL74

osu! version: Stable 20220829 (latest)
Blushing
Can you try switching the release stream to cuttingedge, see if playing some scores start to submit, if they don't it might be useful to post your `network.log` found in the osu!\Logs directory.
WheeledToast779
I'm not sure if this is what you mean, but this was my answer to someone having a semi-similar problem. This might not be it, but maybe this post in general can help :)

https://osu.ppy.sh/community/forums/topics/1655229?n=3
Topic Starter
ClattanoiaBaby

Blushing wrote:

Can you try switching the release stream to cuttingedge, see if playing some scores start to submit, if they don't it might be useful to post your `network.log` found in the osu!\Logs directory.
So I changed the release stream to cutting-edge but I was still unable to submit any scores. Here's my network.log

file:///D:/osu!/Logs/network.log

Appreciate the help.
Blushing
I mean opening the text file and copying the information and pasting into here. As it stands we cannot view that log :).
Topic Starter
ClattanoiaBaby

Blushing wrote:

I mean opening the text file and copying the information and pasting into here. As it stands we cannot view that log :).
oh oopsies. Here are the contents

2022-10-12T01:33:20: Attempting to use protocol Tls12..
2022-10-12T01:33:20: Success!
2022-10-12T01:33:20: Request to web/check-updates.php?action=check&stream=cuttingedge&time=638011208003695418&os=10.0.0.0.19043.1.0 () successfully completed!
2022-10-12T01:33:23: Discord RPC ready
2022-10-12T01:33:25: Request to web/osu-getseasonal.php () successfully completed!
2022-10-12T01:33:25: Request to web/osu-session.php () successfully completed!
2022-10-12T01:33:26: Request to web/bancho_connect.php?v=b20221011.1cuttingedge&u=ClattanoiaBaby&h=********************************&fx=dotnet30|dotnet35|dotnet4|dotnet4|dotnet4&ch=***************************************************************************************************************************************************&retry=0 () successfully completed!
2022-10-12T01:33:26: Request to https://ce.ppy.sh () successfully completed!
2022-10-12T01:33:26: Request to web/osu-getfriends.php?u=ClattanoiaBaby&h=******************************** () successfully completed!
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Topic Starter
ClattanoiaBaby

WheeledToast779 wrote:

I'm not sure if this is what you mean, but this was my answer to someone having a semi-similar problem. This might not be it, but maybe this post in general can help :)

https://osu.ppy.sh/community/forums/topics/1655229?n=3
Yeah I don't think this is the same problem as mine but I appreciate the help regardless :)
Domco
Is that everything that is in your network.log? Make sure that before posting the log you try to submit some scores.
Topic Starter
ClattanoiaBaby

Domco wrote:

Is that everything that is in your network.log? Make sure that before posting the log you try to submit some scores.
2022-10-18T00:02:15: Attempting to use protocol Tls12..
2022-10-18T00:02:15: Success!
2022-10-18T00:02:15: Request to web/check-updates.php?action=check&stream=cuttingedge&time=638016337350722920&os=10.0.0.0.19043.1.0 () successfully completed!
2022-10-18T00:02:17: Discord RPC ready
2022-10-18T00:02:18: Request to web/osu-session.php () successfully completed!
2022-10-18T00:02:18: Request to web/osu-getseasonal.php () successfully completed!
2022-10-18T00:02:19: Request to web/bancho_connect.php?v=b20221016cuttingedge&u=ClattanoiaBaby&h=********************************&fx=dotnet30|dotnet35|dotnet4|dotnet4|dotnet4&ch=***************************************************************************************************************************************************&retry=0 () successfully completed!
2022-10-18T00:02:20: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:02:20: Request to web/osu-getfriends.php?u=ClattanoiaBaby&h=******************************** () successfully completed!
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2022-10-18T00:10:03: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:05: Request to web/osu-submit-modular-selector.php () successfully completed!
2022-10-18T00:10:05: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:06: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:07: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:09: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:13: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:15: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:18: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:22: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:26: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:27: Request to web/osu-session.php () successfully completed!
2022-10-18T00:10:28: Request to web/osu-rate.php?u=ClattanoiaBaby&p=********************************&c=6cd55a4fc4485dd89677d81d30906c06 () successfully completed!
2022-10-18T00:10:29: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:33: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:36: Request to difficulty-rating () successfully completed!
2022-10-18T00:10:42: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2022-10-18T00:10:42: BANCHO error: System.Net.WebException: Timeout to https://ce.ppy.sh () after 8 seconds idle (read 0 bytes).
2022-10-18T00:10:42: at #=zcZHroEcshbLfXjDGkwevb3I=.#=zsMnoQw9pzwFy()
2022-10-18T00:10:42: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zSybVvKY=(Boolean #=z9NQKasQ=)
2022-10-18T00:10:42: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zofO1xuk=()
2022-10-18T00:10:43: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:43: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (retrying 1/2).
2022-10-18T00:10:45: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:49: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:49: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:10:50: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:10:58: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (retrying 2/2).
2022-10-18T00:11:02: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:13: Request to web/osu-rate.php?u=ClattanoiaBaby&p=********************************&c=135e5039c201b27b0b6709f9733e9ec5 () successfully completed!
2022-10-18T00:11:13: Request to web/osu-session.php () successfully completed!
2022-10-18T00:11:13: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:11:18: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2022-10-18T00:11:18: BANCHO error: System.Net.WebException: Timeout to https://ce.ppy.sh () after 8 seconds idle (read 0 bytes).
2022-10-18T00:11:18: at #=zcZHroEcshbLfXjDGkwevb3I=.#=zsMnoQw9pzwFy()
2022-10-18T00:11:18: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zSybVvKY=(Boolean #=z9NQKasQ=)
2022-10-18T00:11:18: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zofO1xuk=()
2022-10-18T00:11:19: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:20: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:23: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:25: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:27: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:27: Request to difficulty-rating () successfully completed!
2022-10-18T00:11:30: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (retrying 1/2).
2022-10-18T00:11:31: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:34: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:11:36: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:11:40: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=np&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:11:40: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:45: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (retrying 2/2).
2022-10-18T00:11:50: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=scrobble&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:11:53: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2022-10-18T00:11:53: BANCHO error: System.Net.WebException: Timeout to https://ce.ppy.sh () after 8 seconds idle (read 0 bytes).
2022-10-18T00:11:53: at #=zcZHroEcshbLfXjDGkwevb3I=.#=zsMnoQw9pzwFy()
2022-10-18T00:11:53: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zSybVvKY=(Boolean #=z9NQKasQ=)
2022-10-18T00:11:53: at #=zpYV8LKnITk3LRI6wtScjKi4=.#=zofO1xuk=()
2022-10-18T00:11:54: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:11:57: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:12:00: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:05: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:12:05: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:06: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:10: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=np&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:12:20: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=scrobble&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:12:23: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:30: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:34: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:12:34: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:12:40: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=np&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:12:49: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:50: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=scrobble&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:12:51: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:12:53: Request to web/osu-submit-modular-selector.php () failed with RequestTimeout (FAILED).
2022-10-18T00:13:10: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:13:11: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:13:11: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=np&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:13:21: Request to web/osu-session.php () successfully completed!
2022-10-18T00:13:22: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:13:22: Request to web/lastfm.php?b=2145648&c=Sm9obm55IEJlcmdsdW5kIC0gQW5ncnkgTnUgTWV0YWwgVHJhaWxlciBObzMgKE5lS3JvTWFuNGlrKSBbTm9ybWFsXS5vc3U=&action=scrobble&us=ClattanoiaBaby&ha=******************************** () successfully completed!
2022-10-18T00:13:23: Request to https://ce.ppy.sh () successfully completed!
2022-10-18T00:13:24: Request to https://ce.ppy.sh () successfully completed!
Domco
looks like your internet connection is too slow, if that is not the case, then are you perhaps using an antivirus or any other network related software?
Topic Starter
ClattanoiaBaby

Domco wrote:

looks like your internet connection is too slow, if that is not the case, then are you perhaps using an antivirus or any other network related software?
I am a boomer, but I have an adblocker and I do have anti virus.

I also wouldn't say that my internet is slow, I definitely don't have state of the art equipment but I can run most games with stable framerates.
Topic Starter
ClattanoiaBaby
Any ideas? :)
Domco
the requests are not being completed in time, maybe your antivirus or firewall is slowing them down? maybe you can try temporarily disabling firewall / antivirus features to see if it helps
Topic Starter
ClattanoiaBaby
I disabled my antivirus and i was able to submit a score! Will I have to keep my antivirus permanently disabled to be able to submit scores?
Domco
You should probably try a different antivirus then if you feel like you need an antivirus. Or maybe you can make special rule inside the antivirus to whitelist requests to osu.ppy.sh. You would need to find a tutorial online on how to do that.
Topic Starter
ClattanoiaBaby
Hey I appreciate the help, thanks for taking the time :D
Domco
Just curious, what is the name of the antivirus you are using? Surprising that we don't have more people reporting that kind of issue.
Topic Starter
ClattanoiaBaby
Hey I actually swapped to a laptop which has a different antivirus so I have no clue... sorry lol
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