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[Archived] Osu support bill issue

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Topic Starter
Nyanilated
I decided I wanted to finally support Osu but when I did all the billing info it said it was declined. I redid all the steps again and it was declined again. But I got an email from the bank saying money was taken out so I thought it worked. But then I noticed I didn't have any of the osu support options. Any advice what to do?
MillhioreF
E-mail your receipt to osu@ppy.sh to get a followup. What payment method did you use?
Topic Starter
Nyanilated
Didn't get a receipt at all. And I used Visa/Mastercard
MillhioreF
Try waiting 24 hours then, paying by credit card can be slow at times.
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