[Archived] Can't login

Szauko

Joined August 2017

Topic Starter

Szauko 2018-02-15T20:34:25+00:00

Problem Details:
I can't login to osu!, after wrote the login and password it's loading, and logging me at "Guest", on old PC it was working fine.

Video or screenshot showing the problem:

osu! version: 20171227.2 (latest)

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2018-02-15T20:39:23+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

Szauko

2 posts

Joined August 2017

Topic Starter

Szauko 2018-02-16T15:38:16+00:00

Not working, I wrote to support, but nothing answer

Lyawi

Global Moderator

3,337 posts

Joined February 2015

Lyawi 2018-02-16T15:41:34+00:00

wait at least 1-2 weeks for them to answer