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[Archived] Laptop won't connect to Bancho

posted
Total Posts
19
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama
Problem Details:
My laptop ( Asus Eee PC ), osu! just won't connect to Bancho even though I have good wifi connection.
I even tried to turned off my firewall but still, won't connect and I also noticed that when I update the game, it won't update.


Video or screenshot showing the problem:



osu! version: 20150401.2
Andrea
Beatmap Nominator
16,650 posts
Joined August 2008
Andrea
Did you get any kind of error displayed when you can't connect to Bancho at all?

Anyway have you disabled your antivirus as well, if you have one?
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama
Antivirus is off and still won't work.

Just connection failed. Will keep retrying. error and when updating it says something like can't update please check your internet connection
Karuta-_old_1
947 posts
Joined November 2009
Karuta-_old_1
Sounds like a internet connection/ browser issue, have you tried changing your default browser to see if it works?
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama

[MY] yummy90 XP wrote:

Sounds like a internet connection/ browser issue, have you tried changing your default browser to see if it works?

my default browser is firefox and I use it often when my google chrome won't connect to the internet even tho i have a strong connection with the internet ( via wifi )
Karuta-_old_1
947 posts
Joined November 2009
Karuta-_old_1

Emmj60 wrote:

[MY] yummy90 XP wrote:

Sounds like a internet connection/ browser issue, have you tried changing your default browser to see if it works?

my default browser is firefox and I use it often when my google chrome won't connect to the internet even tho i have a strong connection with the internet ( via wifi )
I also use firefox, google chrome just don't understand the meaning of clean install

I am not sure but is your internet explorer working?

I ran into some problems downloading beatmaps and clicking the links in osu! when I didn't have internet explorer, it pretty much happens on all the computers I have used
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama
Internet Explorer is just same with google chrome here, it won't connect to the internet even though I have fast internet
Trosk-
Technical Support Team
5,795 posts
Joined October 2013
Trosk-
If it's not the firewall or antivirus, it should be your internet provider, i guess.
abraker
Global Moderator
8,295 posts
Joined July 2014
abraker
Internet Explorer is just same with google chrome here, it won't connect to the internet even though I have fast internet

Trosk- wrote:

If it's not the firewall or antivirus, it should be your internet provider, i guess.
ISP wouldn't simply block access to the internet -- maybe some services such as beatmap submission, but not everything. My guess is a virus, but try doing this:

1) press the windows button + R
2) type in "cmd" and press enter
3) type in "ping http://www.google.com"
4) Tell us if it could reach it
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama

abraker wrote:

Internet Explorer is just same with google chrome here, it won't connect to the internet even though I have fast internet

Trosk- wrote:

If it's not the firewall or antivirus, it should be your internet provider, i guess.
ISP wouldn't simply block access to the internet -- maybe some services such as beatmap submission, but not everything. My guess is a virus, but try doing this:

1) press the windows button + R
2) type in "cmd" and press enter
3) type in "ping http://www.google.com"
4) Tell us if it could reach it
says here " Ping request could not find host http://www.google.com. Please check the name and try again "
VeilStar
osu! Alumni
4,773 posts
Joined April 2014
VeilStar

Emmj60 wrote:

says here " Ping request could not find host http://www.google.com. Please check the name and try again "
don't use http:// (nor https) when doing a ping. Simply enter the domain name or IP adress (eg google.com).
Anyway, try pinging irc.ppy.sh?
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama

VeilStar wrote:

Emmj60 wrote:

says here " Ping request could not find host http://www.google.com. Please check the name and try again "
don't use http:// (nor https) when doing a ping. Simply enter the domain name or IP adress (eg google.com).
Anyway, try pinging irc.ppy.sh?
tried, heres the results
Pinging irc.ppy.sh [162.243.131.91] with 32 bytes of data:
Reply from 162.243.131.91: bytes=32 time=290ms TTL=43
Reply from 162.243.131.91: bytes=32 time=296ms TTL=45
Reply from 162.243.131.91: bytes=32 time=353ms TTL=45
Reply from 162.243.131.91: bytes=32 time=428ms TTL=43

Ping statistics for 162.243.131.91
Packets: Sent =4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 290ms, Maximum = 428ms, Average = 341
abraker
Global Moderator
8,295 posts
Joined July 2014
abraker
Since you can ping and apparently

Emmj60 wrote:

my default browser is firefox and I use it often when my google chrome won't connect to the internet even tho i have a strong connection with the internet ( via wifi )
is a thing, then my guess is that you have something blocking port access.
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama

abraker wrote:

Since you can ping and apparently

Emmj60 wrote:

my default browser is firefox and I use it often when my google chrome won't connect to the internet even tho i have a strong connection with the internet ( via wifi )
is a thing, then my guess is that you have something blocking port access.
Well, do you have any idea how to fix it?
Nekonyan
305 posts
Joined October 2013
Nekonyan
I think you should [google:1337]reset hosts file[/google:1337]
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama

Nekonyan wrote:

I think you should [google:1337]reset hosts file[/google:1337]
Still didn't work, :/
dmcanillas
1 post
Joined April 2015
dmcanillas
I'm having the same problem!! My Osu lags because it said it needed to update. Whenever I launch the updater, the wifi connection turns off even though the internt works fine in my other devices. It turns off everytime I try to log in or update in OSU. I have to restart my laptop just to let it connect to the wifi again. Tried turning off my antivirus, reinstalling the program, minimizing graphics, etc. but it still lags and still won't connect. I never had this problem in the past. :/ :? >:( :(
abraker
Global Moderator
8,295 posts
Joined July 2014
abraker
Do not bump archived threads unless you are the original poster. Make a new issue.
nuggetchama
16 posts
Joined July 2014
Topic Starter
nuggetchama
Ok guys, I have found a way on how to solve this.

The problem with this is that my AVG Firewall was blocking osu without notifying me.

I went into my AVG Settings and firewall settings and added osu there.

Then i opened osu, osu started updating.

Thanks for the help tho :d
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