My client has been crashing and freezing when selecting beatmaps and sometimes now when I pause a song I'm playing basically since I got my new PC around 3 months ago. Sometimes the beatmap background will also turn to a default background (not that big of a deal but noticed it).

I have tried: sfc, dism, repairing .net framework, reinstalling osu!, removing all my beatmaps (moving them into backup folder and deleting database file - the problem persisted).

I have the XML format of the most recent crash here:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-13T23:47:33.7918809Z" />
<EventRecordID>12229</EventRecordID>
<Correlation />
<Execution ProcessID="28076" ThreadID="29468" />
<Channel>Application</Channel>
</System>
- <EventData>
<Data Name="Bucket">2106787524294247140</Data>
<Data Name="BucketType">5</Data>
<Data Name="EventName">AppHangB1</Data>
<Data Name="Response">Not available</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">osu!.exe</Data>
<Data Name="P2">1.3.3.7</Data>
<Data Name="P3">6641b7f5</Data>
<Data Name="P4">3fba</Data>
<Data Name="P5">134217728</Data>
<Data Name="P6" />
<Data Name="P7" />
<Data Name="P8" />
<Data Name="P9" />
<Data Name="P10" />
<Data Name="AttachedFiles">\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.c76789f1-b27f-430d-b305-7b6db154e876.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.7fd7ef16-37cd-4c07-b175-0c8362c6e29a.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cf538cdd-2888-49d5-b8e4-0273d2537494.tmp.txt \\?\C:\Users\htymo\AppData\Local\Temp\WER.cebfc12a-db82-46df-b6de-81dbbc499700.tmp.appcompat.txt \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0393c907-8d8e-4a4b-8aae-11eabd2a66ec.tmp.xml</Data>
<Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_osu!.exe_b1fb43a7a977cf79ba981859a4b487d3556efd_79886bbd_3626e26c-f164-462b-8847-dfbaafb1fb29</Data>
<Data Name="AnalysisSymbol" />
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">733125ae-beb2-45a6-81fd-8c93f6b9fa41</Data>
<Data Name="ReportStatus">268435456</Data>
<Data Name="HashedBucket">6c9f3a72be770db1ad3cd01752c882e4</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>

1. Is this the entire Crash Log?

2. Do you have any pending OS Updates? Make sure to manually check for them if you dont. If any pop up then please install it and see if the same issue persists.

Blushing wrote:

1. Is this the entire Crash Log?

2. Do you have any pending OS Updates? Make sure to manually check for them if you dont. If any pop up then please install it and see if the same issue persists.

I omitted the computer name and security uid (S-1-5-18) but apart from that this is the full log from event viewer, I can provide the report.wer file although I'm not sure if that is relevant.

My OS and drivers are up to date as well.

Ah I figured I should send the actual error log too (the one I sent was information about the crash ig? I'm not that familiar with windows logs so I might be wrong)
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" Guid="{c631c3dc-c676-59e4-2db3-5c0af00f9675}" />
<EventID>1002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2024-07-13T23:38:28.9563290Z" />
<EventRecordID>12224</EventRecordID>
<Correlation />
<Execution ProcessID="30896" ThreadID="31552" />
<Channel>Application</Channel>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="AppName">osu!.exe</Data>
<Data Name="AppVersion">1.3.3.7</Data>
<Data Name="ProcessId">0x6238</Data>
<Data Name="StartTime">0x1dad57d5015df6a</Data>
<Data Name="TerminationTime">32</Data>
<Data Name="ExeFileName">C:\Users\htymo\AppData\Local\osu!\osu!.exe</Data>
<Data Name="ReportId">159dd8e3-a652-4d7f-8485-b2bf5a7fee29</Data>
<Data Name="PackageFullName" />
<Data Name="PackageRelativeAppId" />
<Data Name="HangType">Unknown</Data>
</EventData>
</Event>