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[resolved] Connection Issues since yesterday for multiplayer Lobby

posted
Total Posts
28
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
Problem Details:

Yesterday about 6pm i restarted Osu! since then my attempts to connect to the Channels + creating or joining existing multiplayerlobbys are taking about one or two minutes. Its not the normal and it doesnt change back for normal over night.

Im living in germany, hamburg, which is the nearest bancho-server and what ports need to be open tto create a stable connection?



Video or screenshot showing the problem:

i cant upload a 5 minute video - just create a multiplayerlobby and then multiply the time u took with 5000.



osu! version: 20140315.17 (latest)
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
bump - im disappointed that no1 is even able to tell me where i could find a solution nor there is a supporter... :(
peppy
19,374 posts
Here since the beginning
peppy
try again later? sounds like a localised routing issue.
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
still a problem - i having a real hard time to 1) connect 2) conenct to channels 3) join lobbys. No problems for downloading maps.

Also osu.ppy.sh starts to get slow and it seems like i drop connection some times - are you using any special ports beside the standard http?

Edit1: i just tried to open a lobby, it loaded a map and i got in instantly. Tried again after - no onloading of a map = slow as b4. Mods doesnt change at all... Pressing ready does nothing. I will move maps out, maybe there is a problem?

Edit2: i cant reproduce the fast join trough onloading a map - derp T_T // I just updated 6 weeks of windows updates (dont ask why...) - still there...
It takes very very very veeeery long to find the "nearest server". connecting afterwards is a splisecond...
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
Hey Peppy,

why is osu! trying to get a direct outgoing http connection instead of using the http-proxy?
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
still exsisting problem...
NickToon
1 post
Joined June 2011
NickToon
Haveing the same Problem.
Leabing in Germany near Frankfurt am Main...
Since the patch I have problems to connect to bancho and play games. ALso i think osu! didnt update correctly, because yesterday it took me 15 attemps to update and suddenly an error message poped up saying, that it couldn't connect to the IP adress...
Defunctional
7 posts
Joined November 2013
Defunctional
Seems like a problem that is occuring to people who live in Germany since three of us, who have the same or at least very similar problem, live in Germany.
My updater hasn't been working and client takes way too long to connect to Bancho...
Zolano
45 posts
Joined September 2012
Zolano
Yup same issue over here...
It takes waaaaaaay to long to connect to Bancho :(
Marcin_S
5 posts
Joined August 2010
Marcin_S
I'm having similar problems. Today osu! was restarting ~10 times because of the update and the updater was returning an error saying that it cannot download information about update from a server (and showed IP of this server). Rankings are loading very, very slowly (ca. 1 minute). I live in Cieszyn, Silesia, Poland.
Miou
Miou
Same for me, I live in Germany and it takes a long time to connect with Bancho. Also my Beatmap stats arent loading properly. So yeah , it seems like a provider error.
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
Somehow im glad im not the only one.

My provider is Telekom Deutschland - and yours?

Maybe Peppy can give us an possibility to check where the routinbg problem is? :)
Antares-
265 posts
Joined December 2012
Antares-
Mazovia, Poland - the same problem.
osu's website working slow like hell, logging takes weeks and rankings load very long. ;(
Marcin_S
5 posts
Joined August 2010
Marcin_S
Yeah, my sister cannot even download rankings. It seems that there's a problem with a server located somewhere in the Central Europe. When I use CyberGhost and connect to USA servers, everything works flawlessly and really fast.
Out Of Pancakes
22 posts
Joined August 2013
Out Of Pancakes
Also have that problem - very slow to/cannot connect to Bancho and updating my online rankings. It even seems like some of my scores weren't taken into account.
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
Peppy, oh dear lord, answer our prayers...
Zolano
45 posts
Joined September 2012
Zolano
Jep, the problem still exists :/

Bancho needs ~2mins to connect
Top50 Chart need sometimes over 2mins...sometimes it loads immediately...
Very annoying since now...
bialapanda_DELETED
bialapanda_DELETED
I'm having the same issue, also when I'm playing when there is less players on around 3am UTC it seems to work fine but when there is more players it just loads very, very slow.
peppy
19,374 posts
Here since the beginning
peppy
In order to properly troubleshoot the issue, can you have the affected user(s) provide the following:

1. Screenshot any errors they receive
2. Traceroute run from their location (please include source IP)
3. Output from visiting http://osu.ppy.sh/cdn-cgi/trace in their web browser
4. Ray ID if the error seen is a 52X error (this is found at the bottom of the error page)

Here are instructions on traceroutes if you need them:
https://support.cloudflare.com/entries/ ... traceroute

This information will help verify if there are any network issues along their network path to our systems, and if they can connect to our servers.
You can email me the results with the subject: CLOUDFLARE ROUTING INFORMATION.

thanks
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
So i mailed - every1 else please help :)
Marcin_S
5 posts
Joined August 2010
Marcin_S
It's weird, because when I run ping or tracert to osu.ppy.sh or 141.101.112.193 (to the server osu! is connected) everything seems fine (lag ~40ms), but both osu! homepage and connecting to Bancho take a lot of time and often rankings can't be downloaded.
[ Pingu ]
743 posts
Joined October 2013
[ Pingu ]
Well, luckily it hasn't effected all players in the EU. I'm fine. Only Poland and Germany are having problems as it seems. And 1 person from France.
beejayjayn
12 posts
Joined November 2013
Topic Starter
beejayjayn
right now im not having any issues - some1 can copy that?
Marcin_S
5 posts
Joined August 2010
Marcin_S
Everything works fine now, but we should wait till evening.
peppy
19,374 posts
Here since the beginning
peppy
I resolved this issue with cloudflare. They had a rate limit applied to certain nodes on their network where it shouldn't have been.
Marcin_S
5 posts
Joined August 2010
Marcin_S
Thank You very much!
Pikachu1902
1 post
Joined February 2018
Pikachu1902
Eh i don´t want to be the bearer of bad news but this problem occurs on my osu too. It takes way too long to create or join a lobby and other players won´t be updated for me (whether they have the beatmap or not). I love in Austria so the problem should be located in the german servers.
Blushing
Technical Support Team
3,263 posts
Joined February 2015
Blushing

Pikachu1902 wrote:

Eh i don´t want to be the bearer of bad news but this problem occurs on my osu too. It takes way too long to create or join a lobby and other players won´t be updated for me (whether they have the beatmap or not). I love in Austria so the problem should be located in the german servers.
this post is 7 YEARS old, make a new thread describing your issues.
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