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[osu!lazer] Wacom Intuos Pro Tablet Not Detected in OSU Laser

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Total Posts
7
Terminal_CB15
2 posts
Joined January 2023
Topic Starter
Terminal_CB15
Problem details: I am a dedicated player of OSU and recently upgraded my hardware to a Wacom Intuos Pro tablet, a newer series model. The tablet functions as expected on my operating system and in other applications, including OSU standard, but it does not seem to be recognized by OSU Laser. This prevents me from using it for gameplay. I have already ensured that my Open Tablet Driver is up to date and have tried restarting both the game and my computer.


Video or screenshot showing the problem: Cursor stuck on far right side of screen.


osu! version: Stable 20250815 (latest)
chromb
Global Moderator
1,057 posts
Joined May 2017
chromb
osu! uses OTD for it's built-in driver, you might just need to wait for osu! to update it's supported devices.
Lyawi
Technical Support Team
4,137 posts
Joined February 2015
Lyawi
Can you export your logs and put them here? (Export button in settings)

Since you already have OTD downloaded, try disabling the built-in OTD driver in osu!lazer settings and see if that helps?
Civil oath
Global Moderator
691 posts
Joined August 2013
Civil oath
at first, which device you are using? Please let us the specific device name. would appreciate (:
Terminal_CB15
2 posts
Joined January 2023
Topic Starter
Terminal_CB15

Civil oath wrote:

at first, which device you are using? Please let us the specific device name. would appreciate (:
I am using the PTK470.

Lyawi wrote:

Can you export your logs and put them here? (Export button in settings)

Since you already have OTD downloaded, try disabling the built-in OTD driver in osu!lazer settings and see if that helps?
The export logs for OSU or for OTD? Also, when you say to disable the build in OTD drivers, are you referring to the option to enable or disable a tablet in settings??
Last edited by Terminal_CB15 , edited 1 time in total.
Lyawi
Technical Support Team
4,137 posts
Joined February 2015
Lyawi
Yes, osu! logs and try disabling the tablet option in-game for now.
Civil oath
Global Moderator
691 posts
Joined August 2013
Civil oath
If you downloaded OTD in your OS and it doesn't be detected, you need to make a configuration folder and put PTK-470.json file if I remember correctly.

Reference: https://youtu.be/GI1PjC-Llqw?si=6-ZfFa28m4UxUlnI

+ if it still doesn't work after that, please post logs that Lyawi said above (:
Last edited by Civil oath , edited 1 time in total.
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