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[Archived] Some of my plays won't submit

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linkfire
34 posts
Joined February 2018
Topic Starter
linkfire
Hello!
So my problem is that recently, sometimes when I finish playing a map the score won't upload.
I'm not exactly sure of the frequency at which it happens because I generally don't check after playing maps, but I'm sure about these two maps:
https://osu.ppy.sh/b/1122817&m=0

https://osu.ppy.sh/b/1368465&m=0


Just when I finished playing them, I was supposed to get some ranks from it, so I payed attention, but it never updated. The scores wouldn't submit no matter what. I replayed the maps, it did nothing. I played other maps too and it did submit these scores though.
It never happened before, and if it was just one map that didn't submit the score, whatever. But with two of them already in less than a week I don't know if the problem if on my end or not.
So, any solutions? Any advices? Or is it just a random stroke of bad luck?
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Did you see any error messages pop up after you finish playing a map? Can you find the "runtime.log" file in your osu!\Logs folder and post the contents of it here (or upload it somewhere and post the link)?
linkfire
34 posts
Joined February 2018
Topic Starter
linkfire
Thanks for the quick reply.
I'm not sure what you mean by error message, but the only think I already saw is the message to say the beatmap couldn't upload on the down right corner. But it happened very rarely, and when I played those maps I made sure to check and didn't see the popup.
Here's my runtime.log file
https://www.mediafire.com/file/jq9r4bilblhxrrs/runtime.log/file
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Have you restarted the game at all since the last time you noticed a score not submit? The runtime.log won't actually show anything if you have and it looks like you did about 30-40 minutes ago.

Can you check inside your skin folder to make sure there isn't an absurd amount of play-skip or scorebar images that make up the animation? If there are, try either deleting them and reloading your skin using the key combination "ctrl+alt+shift+s", or try using a different skin (preferably the default skin) for a while to see if you are still having issues.
Last edited by Death , edited 1 time in total.
linkfire
34 posts
Joined February 2018
Topic Starter
linkfire
Yeah I did restart the game recently.
I checked and I have like 9 images for play-skip and around 50 images for the score bar. I guess I will try playing with default skin and/or a much cleaner one for an hour or so and see it the problem is gone then

Edit: I played for an hour or two with a really light skin and everytime it uploaded the score without fail. I even Fced the Acchi Muite song again and it was submitted smoothly. So in the end is it the skin? I still think that the problem might be somewhere else, but I guess the problem is resolved...for now.
Anyway thank you for the help. Have a good day!
Last edited by linkfire , edited 2 times in total.
linkfire
34 posts
Joined February 2018
Topic Starter
linkfire
So I'm back. I guess it's happening again.

I just played it just won't try to submit the score. I'm still using a very light skin since last time, but it's still happening from time to time. Not excessively but it's still happening.
Here's the log file. I still haven't restarted my osu since this play.
https://www.mediafire.com/file/h99l8zi342iw998/runtime.log
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