[Archived] osu fix?

Zyxellor

Joined June 2017

Topic Starter

Zyxellor 2018-05-17T15:43:24+00:00

hi. can u help me with osu error?
https://prnt.sc/jj4ycs
i really dont know what to do

Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x5af41e2a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xda4
Faulting application start time: 0x01d3edf3dbb63839
Faulting application path: C:\Users\UROS\Downloads\osu!\osu!.exe
Faulting module path: unknown
Report Id: 42d29cb7-d7a4-4922-a8a7-89b1f0ed5def
Faulting package full name:
Faulting package-relative application ID:

Zyxellor

18 posts

Joined June 2017

Topic Starter

Zyxellor 2018-05-17T15:51:18+00:00

and my osu folder is not fully installed
https://prnt.sc/jj53mx
https://prnt.sc/jj5429

The_Loli_Hunter

46 posts

Joined July 2017

The_Loli_Hunter 2018-05-17T21:59:51+00:00

Show Hidden files then try to delete everything but osu.exe (and the songs folder but it seems u dont have that)

Shift-Click osu to get some options such as compatibility mode and repair osu!.

or try re-installing to a different directory,

Hope this helps ^~^

Zyxellor

18 posts

Joined June 2017

Topic Starter

Zyxellor 2018-05-18T18:44:39+00:00

Same problem
When i Shift-Click it crash
https://prnt.sc/jjnkiw

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2018-05-18T22:42:56+00:00

Download the installer one more time, you can find it here.

Temporarily disable any antivirus you may have on your computer, and run the installer. You can also try pointing the installation to a different directory as was suggested earlier.

Zyxellor

18 posts

Joined June 2017

Topic Starter

Zyxellor 2018-05-18T23:24:02+00:00

Again same problem and i dont have antivirus cuz i installed a new system on win 10

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2018-05-18T23:36:55+00:00

Can you provide the update.log inside your logs folder?

Also I'm pretty sure Windows Defender is built into Windows 10.