forum

[resolved] Pending Verification

posted
Total Posts
3
Topic Starter
Sanda_old
Problem Details:

In client, osu claims to be "pending verification", despite the fact I've already verified. I've successfully logged into the osu client in the past. I've tried reinstalling osu, but it did not solve the issue.

Video or screenshot showing the problem:


https://prnt.sc/ifx6vg

https://prnt.sc/ifx6x4

osu! version: 20161101.2
Sandy Hoey

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Topic Starter
Sanda_old
That worked. Thanks so much!
Please sign in to reply.

New reply