[Archived] can't login my account on my new computer

Jupiler

Joined June 2015

Topic Starter

Jupiler 2018-01-27T08:56:05+00:00

Problem Details: the game asks me to validate my account while I have already done. I can not play online

Video or screenshot showing the problem:

osu! version: 20160403.6

Lyawi

Global Moderator

3,337 posts

Joined February 2015

Lyawi 2018-01-27T10:01:32+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

techno3452

36 posts

Joined July 2017

techno3452 2018-01-27T17:47:10+00:00

If that's the problem (validating your account) then I would suggest just do the validate stuff. I've done dat lik 3 times bc of im logging and out of the website.but if you can't log in, it's probably the internet.

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[Archived] can't login my account on my new computer

Dntm8kmeeatu wrote:

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