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[Archived] Can't login in-game and can't change my password.

posted
Total Posts
2
Samatrain
3 posts
Joined July 2016
Topic Starter
Samatrain
Problem Details:
Can't login in-game and it continues asking me to verify. I have verified multiple times. I forgot my password and can't change it please help. :cry:



osu! version: 20170616.1
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
You can change your password here: https://osu.ppy.sh/p/forgot

And for the verification issue, you will need to, because the solution is this:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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