[Archived] osu! doesn't install

KawaiiPotato0_old

Joined February 2017

Topic Starter

KawaiiPotato0_old 2017-12-14T15:59:15+00:00

Problem Details: It loads until a percentage and then says "An error occurred! please check your internet connection" and my connection works just fine i updated my pc and reinstalled it, opened as administrator, Tried older versions nothing worked

Video or screenshot showing the problem:

osu! version: 20170616.1

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2017-12-14T16:15:06+00:00

Please make an exception for osu! in your firewall and antivirus.
This thread also might help: https://osu.ppy.sh/community/forums/topics/647666

If you are still experiencing the same issue, navigate to your osu!\Logs folder and provide your update.log file.

KawaiiPotato0_old

3 posts

Joined February 2017

Topic Starter

KawaiiPotato0_old 2017-12-14T20:15:14+00:00

Last edited by Dntm8kmeeatu 2017-12-14T23:30:31+00:00, edited 1 time in total.

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2017-12-14T23:32:50+00:00

Sausage

Last edited by Dntm8kmeeatu 2017-12-14T23:32:59+00:00, edited 1 time in total.

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2017-12-14T23:35:07+00:00

Could you please repost the contents of your log file again? This time in a Box or Spoiler Box?

Your original message may have translocated to another dimension.

KawaiiPotato0_old

3 posts

Joined February 2017

Topic Starter

KawaiiPotato0_old 2017-12-15T15:28:50+00:00

Last edited by KawaiiPotato0_old 2017-12-15T15:43:34+00:00, edited 1 time in total.

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[Archived] osu! doesn't install

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