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Tempo Trainee
6 posts
Offline
Problem Details:

Infinite update loop problem.
Game is stuck downloading 17 files every load and forces an update.


Steps taken from previous support questions from other users with same issue:
1) Downloaded latest installer from link provided here > https://m1.ppy.sh/r/osu!install.exe
Run installer and point towards osu directory.

Result: No Change

2) Downloaded latest installer, same as the first step, rename it and replace the osu executable

Result: No Change

3) Remove osu!.cfg and attempt repair, set the branch to stable if it isn't already set to this and re-install with the same instructions from previous step

Result: No Change

4) Deleted entire osu directory and performed what I believe

Result: No Change


5) Attempted to use the cutting edge branch

Result: No Change

Review of log files show that the application keeps detecting the following files as changed and also are cached
avcodec-51.dll: CHANGED (cached)
avformat-52.dll: CHANGED (cached)
avutil-49.dll: CHANGED (cached)
bass.dll: CHANGED (cached)
bass_fx.dll: CHANGED (cached)
Microsoft.Ink.dll: CHANGED (cached)
osu!.exe: CHANGED (cached)
osu!ui.dll: CHANGED (cached)
pthreadGC2.dll: CHANGED (cached)
osu!gameplay.dll: CHANGED (cached)
OpenTK.dll: CHANGED (cached)
d3dcompiler_47.dll: CHANGED (cached)
libEGL.dll: CHANGED (cached)
libGLESv2.dll: CHANGED (cached)
osu!spooky.dll: CHANGED (cached)
osu!seasonal.dll: CHANGED (cached)
discord-rpc.dll: CHANGED (cached)

Additionally, if I have saved password details, the application will cut off at the 7th file and launch the updater window after closing the game. Effectively creating an infinite, unending update loop that can only be exited by timing the key combination alt-F4 or task killing the process.

Video or screenshot showing the problem: N/A

osu! version: 20171106.5 (Stable) or greater up to 20171106.6 tested
User avatar
Rhythm Incarnate
1,900 posts
Offline
Please show the whole update.log report.

Make sure you have the latest .NET Framework version, and your firewall is not preventing osu! from installing.
User avatar
Rhythm Rookie
2 posts
Offline
same problem. but I am trying to install osu!, not to update it
Tempo Trainee
6 posts
Offline
Nikosbks wrote:
Please show the whole update.log report.

Make sure you have the latest .NET Framework version, and your firewall is not preventing osu! from installing.


I would think that the application wouldn't even download successfully if the firewall was blocking it. But to keep everyone happy, yes I have verified the firewall allows the program through. Additionally, I have tested it with it disabled.

Additionally, the latest .net framework is being installed as of this posting. However, I have my doubts of its significance in this problem since I have run the application without issues before.

EDIT: Updating the framework has no effect on the problem.

LOGS
collapsed text
11/7/2017 6:51:55 PM: Running cleanup..
11/7/2017 6:51:55 PM: Cleanup successful!
11/7/2017 6:51:55 PM: Resetting update process
11/7/2017 6:51:55 PM: Running repair (False)
11/7/2017 6:51:56 PM: Force update requested
11/7/2017 6:51:56 PM: CallbackStatus updated to Checking
11/7/2017 6:51:56 PM:
11/7/2017 6:51:56 PM: Beginning update thread
11/7/2017 6:51:56 PM: Stream: CuttingEdge
11/7/2017 6:51:56 PM:
11/7/2017 6:51:56 PM: Running cleanup..
11/7/2017 6:51:56 PM: Cleanup successful!
11/7/2017 6:51:56 PM: Requesting update information...
11/7/2017 6:51:56 PM: avcodec-51.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: avformat-52.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: avutil-49.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: bass.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: bass_fx.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: Microsoft.Ink.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: osu!.exe: CHANGED (cached)
11/7/2017 6:51:56 PM: osu!ui.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: pthreadGC2.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: osu!gameplay.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: OpenTK.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: d3dcompiler_47.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: libEGL.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: libGLESv2.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: osu!spooky.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: osu!seasonal.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: discord-rpc.dll: CHANGED (cached)
11/7/2017 6:51:56 PM: Creating staging folder
11/7/2017 6:51:56 PM: CallbackStatus updated to Updating
11/7/2017 6:51:56 PM: Processing avcodec-51.dll...
11/7/2017 6:51:56 PM: Exists locally; checking for patchability...
11/7/2017 6:51:57 PM: No patches available; falling back to full download
11/7/2017 6:51:57 PM: Beginning download of avcodec-51.dll (http://m2.ppy.sh/r/avcodec-51.dll/f_734e450dd85c16d62c1844f10c6203c0)...
11/7/2017 6:51:57 PM: Processing avformat-52.dll...
11/7/2017 6:51:57 PM: Exists locally; checking for patchability...
11/7/2017 6:51:57 PM: No patches available; falling back to full download
11/7/2017 6:51:57 PM: Beginning download of avformat-52.dll (http://m3.ppy.sh/r/avformat-52.dll/f_9c492c0792c4302b4ffaf5f27e48c443)...
11/7/2017 6:51:57 PM: Processing avutil-49.dll...
11/7/2017 6:51:57 PM: Exists locally; checking for patchability...
11/7/2017 6:51:57 PM: Completed download of avcodec-51.dll (16 files remain)!
11/7/2017 6:51:58 PM: No patches available; falling back to full download
11/7/2017 6:51:58 PM: Beginning download of avutil-49.dll (http://m1.ppy.sh/r/avutil-49.dll/f_8462c4461db36bc03392ee9576e3d34e)...
11/7/2017 6:51:58 PM: Processing bass.dll...
11/7/2017 6:51:58 PM: Exists locally; checking for patchability...
11/7/2017 6:51:58 PM: Completed download of avutil-49.dll (15 files remain)!
11/7/2017 6:51:58 PM: No patches available; falling back to full download
11/7/2017 6:51:58 PM: Beginning download of bass.dll (http://m1.ppy.sh/r/bass.dll/f_d7f05d3fa5e745e02e1de41821ccccaf)...
11/7/2017 6:51:58 PM: Processing bass_fx.dll...
11/7/2017 6:51:58 PM: Exists locally; checking for patchability...
11/7/2017 6:51:58 PM: Completed download of bass.dll (14 files remain)!
11/7/2017 6:51:58 PM: Completed download of avformat-52.dll (13 files remain)!
11/7/2017 6:51:59 PM: No patches available; falling back to full download
11/7/2017 6:51:59 PM: Beginning download of bass_fx.dll (http://m2.ppy.sh/r/bass_fx.dll/f_ede8b6bfd91068ee477e1b6cd438cd0c)...
11/7/2017 6:51:59 PM: Processing Microsoft.Ink.dll...
11/7/2017 6:51:59 PM: Exists locally; checking for patchability...
11/7/2017 6:51:59 PM: Completed download of bass_fx.dll (12 files remain)!
11/7/2017 6:51:59 PM: No patches available; falling back to full download
11/7/2017 6:51:59 PM: Beginning download of Microsoft.Ink.dll (http://m2.ppy.sh/r/Microsoft.Ink.dll/f_340a75fd6e365fc85cfbd04ae295fa28)...
11/7/2017 6:51:59 PM: Processing osu!.exe...
11/7/2017 6:51:59 PM: Exists locally; checking for patchability...
11/7/2017 6:51:59 PM: Completed download of Microsoft.Ink.dll (11 files remain)!
11/7/2017 6:52:00 PM: No patches available; falling back to full download
11/7/2017 6:52:00 PM: Beginning download of osu!.exe (http://m3.ppy.sh/r/osu!.exe/f_bdaef9e09349e8f60b3ea454c6d903d9)...
11/7/2017 6:52:00 PM: Processing osu!ui.dll...
11/7/2017 6:52:00 PM: Exists locally; checking for patchability...
11/7/2017 6:52:00 PM: No patches available; falling back to full download
11/7/2017 6:52:00 PM: Beginning download of osu!ui.dll (http://m3.ppy.sh/r/osu!ui.dll/f_fc45536aeb690e80ba689507f37cb240)...
11/7/2017 6:52:00 PM: Processing pthreadGC2.dll...
11/7/2017 6:52:00 PM: Exists locally; checking for patchability...
11/7/2017 6:52:01 PM: No patches available; falling back to full download
11/7/2017 6:52:01 PM: Beginning download of pthreadGC2.dll (http://m1.ppy.sh/r/pthreadGC2.dll/f_1d5ab200f8d19cd9e65eb06ccdf6d59a)...
11/7/2017 6:52:01 PM: Processing osu!gameplay.dll...
11/7/2017 6:52:01 PM: Exists locally; checking for patchability...
11/7/2017 6:52:01 PM: Completed download of pthreadGC2.dll (10 files remain)!
11/7/2017 6:52:01 PM: Completed download of osu!.exe (9 files remain)!
11/7/2017 6:52:01 PM: No patches available; falling back to full download
11/7/2017 6:52:01 PM: Beginning download of osu!gameplay.dll (http://m1.ppy.sh/r/osu!gameplay.dll/f_315aacc9ab17864e2d35706399c399ec)...
11/7/2017 6:52:01 PM: Processing OpenTK.dll...
11/7/2017 6:52:01 PM: Exists locally; checking for patchability...
11/7/2017 6:52:02 PM: No patches available; falling back to full download
11/7/2017 6:52:02 PM: Beginning download of OpenTK.dll (http://m3.ppy.sh/r/OpenTK.dll/f_87d7774466c2efa2cb801e5fb2ce7b52)...
11/7/2017 6:52:02 PM: Processing d3dcompiler_47.dll...
11/7/2017 6:52:02 PM: Exists locally; checking for patchability...
11/7/2017 6:52:02 PM: No patches available; falling back to full download
11/7/2017 6:52:02 PM: Beginning download of d3dcompiler_47.dll (http://m3.ppy.sh/r/d3dcompiler_47.dll/f_c5b362bce86bb0ad3149c4540201331d)...
11/7/2017 6:52:02 PM: Processing libEGL.dll...
11/7/2017 6:52:02 PM: Exists locally; checking for patchability...
11/7/2017 6:52:02 PM: Completed download of OpenTK.dll (8 files remain)!
11/7/2017 6:52:03 PM: No patches available; falling back to full download
11/7/2017 6:52:03 PM: Beginning download of libEGL.dll (http://m1.ppy.sh/r/libEGL.dll/f_1b3a1cf8aed3f567a1b4ac6b6696cd05)...
11/7/2017 6:52:03 PM: Processing libGLESv2.dll...
11/7/2017 6:52:03 PM: Exists locally; checking for patchability...
11/7/2017 6:52:03 PM: Completed download of libEGL.dll (7 files remain)!
11/7/2017 6:52:03 PM: No patches available; falling back to full download
11/7/2017 6:52:03 PM: Beginning download of libGLESv2.dll (http://m3.ppy.sh/r/libGLESv2.dll/f_6d52dba415b86bb99268b0156b835451)...
11/7/2017 6:52:03 PM: Processing osu!spooky.dll...
11/7/2017 6:52:03 PM: Exists locally; checking for patchability...
11/7/2017 6:52:04 PM: No patches available; falling back to full download
11/7/2017 6:52:04 PM: Beginning download of osu!spooky.dll (http://m1.ppy.sh/r/osu!spooky.dll/f_2f5ff99147e3e35b553b35a7392e1903)...
11/7/2017 6:52:04 PM: Processing osu!seasonal.dll...
11/7/2017 6:52:04 PM: Exists locally; checking for patchability...
11/7/2017 6:52:04 PM: Completed download of libGLESv2.dll (6 files remain)!
11/7/2017 6:52:04 PM: No patches available; falling back to full download
11/7/2017 6:52:04 PM: Beginning download of osu!seasonal.dll (http://m3.ppy.sh/r/osu!seasonal.dll/f_51012a7968f81b7a220d91d8617c7216)...
11/7/2017 6:52:04 PM: Processing discord-rpc.dll...
11/7/2017 6:52:04 PM: Exists locally; checking for patchability...
11/7/2017 6:52:05 PM: No patches available; falling back to full download
11/7/2017 6:52:05 PM: Beginning download of discord-rpc.dll (http://m1.ppy.sh/r/discord-rpc.dll/f_40d19512b4244a76dee334dd8a63b17a)...
11/7/2017 6:52:05 PM: Completed download of discord-rpc.dll (5 files remain)!
11/7/2017 6:52:06 PM: Completed download of d3dcompiler_47.dll (4 files remain)!
11/7/2017 6:52:07 PM: Completed download of osu!gameplay.dll (3 files remain)!
11/7/2017 6:52:07 PM: Completed download of osu!spooky.dll (2 files remain)!
11/7/2017 6:52:10 PM: Completed download of osu!seasonal.dll (1 files remain)!
11/7/2017 6:52:23 PM: Completed download of osu!ui.dll (0 files remain)!
11/7/2017 6:52:23 PM: Attempting to MoveInPlace
11/7/2017 6:52:23 PM: _pending\avcodec-51.dll => avcodec-51.dll: OK
11/7/2017 6:52:23 PM: _pending\avformat-52.dll => avformat-52.dll: OK
11/7/2017 6:52:23 PM: _pending\avutil-49.dll => avutil-49.dll: OK
11/7/2017 6:52:23 PM: _pending\bass.dll => bass.dll: OK
11/7/2017 6:52:23 PM: _pending\bass_fx.dll => bass_fx.dll: OK
11/7/2017 6:52:23 PM: _pending\d3dcompiler_47.dll => d3dcompiler_47.dll: OK
11/7/2017 6:52:23 PM: _pending\discord-rpc.dll => discord-rpc.dll: OK
11/7/2017 6:52:23 PM: _pending\libEGL.dll => libEGL.dll: OK
11/7/2017 6:52:23 PM: _pending\libGLESv2.dll => libGLESv2.dll: OK
11/7/2017 6:52:23 PM: _pending\Microsoft.Ink.dll => Microsoft.Ink.dll: OK
11/7/2017 6:52:23 PM: _pending\OpenTK.dll => OpenTK.dll: OK
11/7/2017 6:52:23 PM: _pending\osu!.exe => osu!.exe: FAIL
11/7/2017 6:52:23 PM: _pending\osu!gameplay.dll => osu!gameplay.dll: OK
11/7/2017 6:52:23 PM: _pending\osu!seasonal.dll => osu!seasonal.dll: OK
11/7/2017 6:52:23 PM: _pending\osu!spooky.dll => osu!spooky.dll: OK
11/7/2017 6:52:23 PM: _pending\osu!ui.dll => osu!ui.dll: OK
11/7/2017 6:52:23 PM: _pending\pthreadGC2.dll => pthreadGC2.dll: OK
11/7/2017 6:52:23 PM: Saving out global config
11/7/2017 6:52:23 PM:
11/7/2017 6:52:23 PM: Ending update thread with result: NeedsRestart
11/7/2017 6:52:23 PM:
11/7/2017 6:52:23 PM: CallbackStatus updated to NeedsRestart
11/7/2017 6:52:24 PM: osu! just started and will continuing an update (pending folder exists)
11/7/2017 6:52:24 PM: Command Line: "C:\Users\C3k\AppData\Local\osu!\osu!.exe"
11/7/2017 6:52:24 PM: Attempting to MoveInPlace
11/7/2017 6:52:24 PM: _pending\osu!.exe => osu!.exe: OK
11/7/2017 6:52:24 PM: Running cleanup..
11/7/2017 6:52:24 PM: Cleanup successful!
11/7/2017 6:52:24 PM: MoveInPlace successful!
11/7/2017 6:52:24 PM: Re-running osu! with -go
11/7/2017 6:52:24 PM: CallbackStatus updated to Checking
11/7/2017 6:52:24 PM:
11/7/2017 6:52:24 PM: Beginning update thread
11/7/2017 6:52:24 PM: Stream: CuttingEdge
11/7/2017 6:52:24 PM:
11/7/2017 6:52:24 PM: Running cleanup..
11/7/2017 6:52:24 PM: Cleanup successful!
11/7/2017 6:52:24 PM: Requesting update information...
11/7/2017 6:52:25 PM: avcodec-51.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: avformat-52.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: avutil-49.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: bass.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: bass_fx.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: Microsoft.Ink.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: osu!.exe: CHANGED (cached)
11/7/2017 6:52:25 PM: osu!ui.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: pthreadGC2.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: osu!gameplay.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: OpenTK.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: d3dcompiler_47.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: libEGL.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: libGLESv2.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: osu!spooky.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: osu!seasonal.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: discord-rpc.dll: CHANGED (cached)
11/7/2017 6:52:25 PM: Creating staging folder
11/7/2017 6:52:25 PM: CallbackStatus updated to Updating
11/7/2017 6:52:25 PM: Processing avcodec-51.dll...
11/7/2017 6:52:25 PM: Exists locally; checking for patchability...
11/7/2017 6:52:25 PM: No patches available; falling back to full download
11/7/2017 6:52:25 PM: Beginning download of avcodec-51.dll (http://m1.ppy.sh/r/avcodec-51.dll/f_734e450dd85c16d62c1844f10c6203c0)...
11/7/2017 6:52:25 PM: Processing avformat-52.dll...
11/7/2017 6:52:25 PM: Exists locally; checking for patchability...
11/7/2017 6:52:26 PM: No patches available; falling back to full download
11/7/2017 6:52:26 PM: Beginning download of avformat-52.dll (http://m1.ppy.sh/r/avformat-52.dll/f_9c492c0792c4302b4ffaf5f27e48c443)...
11/7/2017 6:52:26 PM: Processing avutil-49.dll...
11/7/2017 6:52:26 PM: Exists locally; checking for patchability...
11/7/2017 6:52:26 PM: Completed download of avcodec-51.dll (16 files remain)!
11/7/2017 6:52:26 PM: Completed download of avformat-52.dll (15 files remain)!
11/7/2017 6:52:26 PM: No patches available; falling back to full download
11/7/2017 6:52:26 PM: Beginning download of avutil-49.dll (http://m3.ppy.sh/r/avutil-49.dll/f_8462c4461db36bc03392ee9576e3d34e)...
11/7/2017 6:52:26 PM: Processing bass.dll...
11/7/2017 6:52:26 PM: Exists locally; checking for patchability...
11/7/2017 6:52:27 PM: No patches available; falling back to full download
11/7/2017 6:52:27 PM: Beginning download of bass.dll (http://m1.ppy.sh/r/bass.dll/f_d7f05d3fa5e745e02e1de41821ccccaf)...
11/7/2017 6:52:27 PM: Processing bass_fx.dll...
11/7/2017 6:52:27 PM: Exists locally; checking for patchability...
11/7/2017 6:52:27 PM: Completed download of avutil-49.dll (14 files remain)!
11/7/2017 6:52:27 PM: Completed download of bass.dll (13 files remain)!
11/7/2017 6:52:27 PM: No patches available; falling back to full download
11/7/2017 6:52:27 PM: Beginning download of bass_fx.dll (http://m3.ppy.sh/r/bass_fx.dll/f_ede8b6bfd91068ee477e1b6cd438cd0c)...
11/7/2017 6:52:27 PM: Processing Microsoft.Ink.dll...
11/7/2017 6:52:27 PM: Exists locally; checking for patchability...
11/7/2017 6:52:27 PM: Completed download of bass_fx.dll (12 files remain)!
11/7/2017 6:52:28 PM: No patches available; falling back to full download
11/7/2017 6:52:28 PM: Beginning download of Microsoft.Ink.dll (http://m1.ppy.sh/r/Microsoft.Ink.dll/f_340a75fd6e365fc85cfbd04ae295fa28)...
11/7/2017 6:52:28 PM: Processing osu!.exe...
11/7/2017 6:52:28 PM: Exists locally; checking for patchability...
11/7/2017 6:52:28 PM: Completed download of Microsoft.Ink.dll (11 files remain)!
11/7/2017 6:52:28 PM: No patches available; falling back to full download
11/7/2017 6:52:28 PM: Beginning download of osu!.exe (http://m2.ppy.sh/r/osu!.exe/f_bdaef9e09349e8f60b3ea454c6d903d9)...
11/7/2017 6:52:28 PM: Processing osu!ui.dll...
11/7/2017 6:52:28 PM: Exists locally; checking for patchability...
11/7/2017 6:52:29 PM: No patches available; falling back to full download
11/7/2017 6:52:29 PM: Beginning download of osu!ui.dll (http://m3.ppy.sh/r/osu!ui.dll/f_fc45536aeb690e80ba689507f37cb240)...
11/7/2017 6:52:29 PM: Processing pthreadGC2.dll...
11/7/2017 6:52:29 PM: Exists locally; checking for patchability...
11/7/2017 6:52:29 PM: Completed download of osu!.exe (10 files remain)!
11/7/2017 6:52:29 PM: No patches available; falling back to full download
11/7/2017 6:52:29 PM: Beginning download of pthreadGC2.dll (http://m3.ppy.sh/r/pthreadGC2.dll/f_1d5ab200f8d19cd9e65eb06ccdf6d59a)...
11/7/2017 6:52:29 PM: Processing osu!gameplay.dll...
11/7/2017 6:52:29 PM: Exists locally; checking for patchability...
11/7/2017 6:52:30 PM: No patches available; falling back to full download
11/7/2017 6:52:30 PM: Beginning download of osu!gameplay.dll (http://m2.ppy.sh/r/osu!gameplay.dll/f_315aacc9ab17864e2d35706399c399ec)...
11/7/2017 6:52:30 PM: Processing OpenTK.dll...
11/7/2017 6:52:30 PM: Exists locally; checking for patchability...
11/7/2017 6:52:30 PM: Completed download of pthreadGC2.dll (9 files remain)!
11/7/2017 6:52:30 PM: No patches available; falling back to full download
11/7/2017 6:52:30 PM: Beginning download of OpenTK.dll (http://m3.ppy.sh/r/OpenTK.dll/f_87d7774466c2efa2cb801e5fb2ce7b52)...
11/7/2017 6:52:30 PM: Processing d3dcompiler_47.dll...
11/7/2017 6:52:30 PM: Exists locally; checking for patchability...
11/7/2017 6:52:31 PM: No patches available; falling back to full download
11/7/2017 6:52:31 PM: Beginning download of d3dcompiler_47.dll (http://m3.ppy.sh/r/d3dcompiler_47.dll/f_c5b362bce86bb0ad3149c4540201331d)...
11/7/2017 6:52:31 PM: Processing libEGL.dll...
11/7/2017 6:52:31 PM: Exists locally; checking for patchability...
11/7/2017 6:52:31 PM: No patches available; falling back to full download
11/7/2017 6:52:31 PM: Beginning download of libEGL.dll (http://m1.ppy.sh/r/libEGL.dll/f_1b3a1cf8aed3f567a1b4ac6b6696cd05)...
11/7/2017 6:52:31 PM: Processing libGLESv2.dll...
11/7/2017 6:52:31 PM: Exists locally; checking for patchability...
11/7/2017 6:52:31 PM: Completed download of libEGL.dll (8 files remain)!
11/7/2017 6:52:32 PM: Completed download of OpenTK.dll (7 files remain)!
11/7/2017 6:52:32 PM: No patches available; falling back to full download
11/7/2017 6:52:32 PM: Beginning download of libGLESv2.dll (http://m2.ppy.sh/r/libGLESv2.dll/f_6d52dba415b86bb99268b0156b835451)...
11/7/2017 6:52:32 PM: Processing osu!spooky.dll...
11/7/2017 6:52:32 PM: Exists locally; checking for patchability...
11/7/2017 6:52:32 PM: No patches available; falling back to full download
11/7/2017 6:52:32 PM: Beginning download of osu!spooky.dll (http://m3.ppy.sh/r/osu!spooky.dll/f_2f5ff99147e3e35b553b35a7392e1903)...
11/7/2017 6:52:32 PM: Processing osu!seasonal.dll...
11/7/2017 6:52:32 PM: Exists locally; checking for patchability...
11/7/2017 6:52:32 PM: Completed download of libGLESv2.dll (6 files remain)!
11/7/2017 6:52:32 PM: Completed download of d3dcompiler_47.dll (5 files remain)!
11/7/2017 6:52:33 PM: No patches available; falling back to full download
11/7/2017 6:52:33 PM: Beginning download of osu!seasonal.dll (http://m1.ppy.sh/r/osu!seasonal.dll/f_51012a7968f81b7a220d91d8617c7216)...
11/7/2017 6:52:33 PM: Processing discord-rpc.dll...
11/7/2017 6:52:33 PM: Exists locally; checking for patchability...
11/7/2017 6:52:33 PM: No patches available; falling back to full download
11/7/2017 6:52:33 PM: Beginning download of discord-rpc.dll (http://m2.ppy.sh/r/discord-rpc.dll/f_40d19512b4244a76dee334dd8a63b17a)...
11/7/2017 6:52:33 PM: Completed download of discord-rpc.dll (4 files remain)!
11/7/2017 6:52:36 PM: Completed download of osu!seasonal.dll (3 files remain)!
11/7/2017 6:52:37 PM: Completed download of osu!gameplay.dll (2 files remain)!
11/7/2017 6:52:40 PM: Completed download of osu!spooky.dll (1 files remain)!
11/7/2017 6:52:46 PM: Completed download of osu!ui.dll (0 files remain)!
11/7/2017 6:52:46 PM: Attempting to MoveInPlace
11/7/2017 6:52:46 PM: _pending\avcodec-51.dll => avcodec-51.dll: OK
11/7/2017 6:52:46 PM: _pending\avformat-52.dll => avformat-52.dll: OK
11/7/2017 6:52:46 PM: _pending\avutil-49.dll => avutil-49.dll: OK
11/7/2017 6:52:47 PM: _pending\bass.dll => bass.dll: FAIL
11/7/2017 6:52:47 PM: _pending\bass_fx.dll => bass_fx.dll: OK
11/7/2017 6:52:47 PM: _pending\d3dcompiler_47.dll => d3dcompiler_47.dll: OK
11/7/2017 6:52:47 PM: _pending\discord-rpc.dll => discord-rpc.dll: FAIL
11/7/2017 6:52:47 PM: _pending\libEGL.dll => libEGL.dll: FAIL
11/7/2017 6:52:47 PM: _pending\libGLESv2.dll => libGLESv2.dll: FAIL
11/7/2017 6:52:47 PM: _pending\Microsoft.Ink.dll => Microsoft.Ink.dll: OK
11/7/2017 6:52:47 PM: _pending\OpenTK.dll => OpenTK.dll: FAIL
11/7/2017 6:52:48 PM: _pending\osu!.exe => osu!.exe: FAIL
11/7/2017 6:52:48 PM: _pending\osu!gameplay.dll => osu!gameplay.dll: FAIL
11/7/2017 6:52:48 PM: _pending\osu!seasonal.dll => osu!seasonal.dll: FAIL
11/7/2017 6:52:48 PM: _pending\osu!spooky.dll => osu!spooky.dll: OK
11/7/2017 6:52:49 PM: _pending\osu!ui.dll => osu!ui.dll: FAIL
11/7/2017 6:52:49 PM: _pending\pthreadGC2.dll => pthreadGC2.dll: OK
11/7/2017 6:52:49 PM: Saving out global config
11/7/2017 6:52:49 PM:
11/7/2017 6:52:49 PM: Ending update thread with result: NeedsRestart
11/7/2017 6:52:49 PM:
11/7/2017 6:52:49 PM: CallbackStatus updated to NeedsRestart
11/7/2017 6:53:09 PM: CallbackStatus updated to Checking
11/7/2017 6:53:09 PM:
11/7/2017 6:53:09 PM: Beginning update thread
11/7/2017 6:53:09 PM: Stream: CuttingEdge
11/7/2017 6:53:09 PM:
11/7/2017 6:53:09 PM: Running cleanup..
11/7/2017 6:53:09 PM: Cleanup successful!
11/7/2017 6:53:09 PM: Requesting update information...
11/7/2017 6:53:09 PM: A pending update is already waiting. Checking what we're working with...
11/7/2017 6:53:09 PM: avcodec-51.dll: MISMATCH
11/7/2017 6:53:09 PM: Running cleanup..
11/7/2017 6:53:09 PM: Cleanup successful!
11/7/2017 6:53:09 PM: Resetting update process
11/7/2017 6:53:09 PM: avcodec-51.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: avformat-52.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: avutil-49.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: bass.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: bass_fx.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: Microsoft.Ink.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: osu!.exe: CHANGED (cached)
11/7/2017 6:53:09 PM: osu!ui.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: pthreadGC2.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: osu!gameplay.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: OpenTK.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: d3dcompiler_47.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: libEGL.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: libGLESv2.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: osu!spooky.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: osu!seasonal.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: discord-rpc.dll: CHANGED (cached)
11/7/2017 6:53:09 PM: Creating staging folder
11/7/2017 6:53:09 PM: CallbackStatus updated to Updating
11/7/2017 6:53:09 PM: Processing avcodec-51.dll...
11/7/2017 6:53:09 PM: Exists locally; checking for patchability...
11/7/2017 6:53:10 PM: No patches available; falling back to full download
11/7/2017 6:53:10 PM: Beginning download of avcodec-51.dll (http://m3.ppy.sh/r/avcodec-51.dll/f_734e450dd85c16d62c1844f10c6203c0)...
11/7/2017 6:53:10 PM: Processing avformat-52.dll...
11/7/2017 6:53:10 PM: Exists locally; checking for patchability...
11/7/2017 6:53:10 PM: No patches available; falling back to full download
11/7/2017 6:53:10 PM: Beginning download of avformat-52.dll (http://m1.ppy.sh/r/avformat-52.dll/f_9c492c0792c4302b4ffaf5f27e48c443)...
11/7/2017 6:53:10 PM: Processing avutil-49.dll...
11/7/2017 6:53:10 PM: Exists locally; checking for patchability...
11/7/2017 6:53:10 PM: Completed download of avformat-52.dll (16 files remain)!
11/7/2017 6:53:11 PM: No patches available; falling back to full download
11/7/2017 6:53:11 PM: Beginning download of avutil-49.dll (http://m1.ppy.sh/r/avutil-49.dll/f_8462c4461db36bc03392ee9576e3d34e)...
11/7/2017 6:53:11 PM: Processing bass.dll...
11/7/2017 6:53:11 PM: Exists locally; checking for patchability...
11/7/2017 6:53:11 PM: Completed download of avutil-49.dll (15 files remain)!
11/7/2017 6:53:11 PM: Completed download of avcodec-51.dll (14 files remain)!
11/7/2017 6:53:11 PM: No patches available; falling back to full download
11/7/2017 6:53:11 PM: Beginning download of bass.dll (http://m3.ppy.sh/r/bass.dll/f_d7f05d3fa5e745e02e1de41821ccccaf)...
11/7/2017 6:53:11 PM: Processing bass_fx.dll...
11/7/2017 6:53:11 PM: Exists locally; checking for patchability...
11/7/2017 6:53:11 PM: Completed download of bass.dll (13 files remain)!
11/7/2017 6:53:12 PM: No patches available; falling back to full download
11/7/2017 6:53:12 PM: Beginning download of bass_fx.dll (http://m3.ppy.sh/r/bass_fx.dll/f_ede8b6bfd91068ee477e1b6cd438cd0c)...
11/7/2017 6:53:12 PM: Processing Microsoft.Ink.dll...
11/7/2017 6:53:12 PM: Exists locally; checking for patchability...
11/7/2017 6:53:12 PM: Completed download of bass_fx.dll (12 files remain)!
11/7/2017 6:53:12 PM: No patches available; falling back to full download
11/7/2017 6:53:12 PM: Beginning download of Microsoft.Ink.dll (http://m1.ppy.sh/r/Microsoft.Ink.dll/f_340a75fd6e365fc85cfbd04ae295fa28)...
11/7/2017 6:53:12 PM: Processing osu!.exe...
11/7/2017 6:53:12 PM: Exists locally; checking for patchability...
11/7/2017 6:53:12 PM: Completed download of Microsoft.Ink.dll (11 files remain)!
11/7/2017 6:53:13 PM: No patches available; falling back to full download
11/7/2017 6:53:13 PM: Beginning download of osu!.exe (http://m3.ppy.sh/r/osu!.exe/f_bdaef9e09349e8f60b3ea454c6d903d9)...
11/7/2017 6:53:13 PM: Processing osu!ui.dll...
11/7/2017 6:53:13 PM: Exists locally; checking for patchability...
11/7/2017 6:53:13 PM: No patches available; falling back to full download
11/7/2017 6:53:13 PM: Beginning download of osu!ui.dll (http://m2.ppy.sh/r/osu!ui.dll/f_fc45536aeb690e80ba689507f37cb240)...
11/7/2017 6:53:13 PM: Processing pthreadGC2.dll...
11/7/2017 6:53:13 PM: Exists locally; checking for patchability...
11/7/2017 6:53:14 PM: No patches available; falling back to full download
11/7/2017 6:53:14 PM: Beginning download of pthreadGC2.dll (http://m2.ppy.sh/r/pthreadGC2.dll/f_1d5ab200f8d19cd9e65eb06ccdf6d59a)...
11/7/2017 6:53:14 PM: Processing osu!gameplay.dll...
11/7/2017 6:53:14 PM: Exists locally; checking for patchability...
11/7/2017 6:53:14 PM: Completed download of pthreadGC2.dll (10 files remain)!
11/7/2017 6:53:14 PM: Completed download of osu!.exe (9 files remain)!
11/7/2017 6:53:14 PM: No patches available; falling back to full download
11/7/2017 6:53:14 PM: Beginning download of osu!gameplay.dll (http://m1.ppy.sh/r/osu!gameplay.dll/f_315aacc9ab17864e2d35706399c399ec)...
11/7/2017 6:53:14 PM: Processing OpenTK.dll...
11/7/2017 6:53:14 PM: Exists locally; checking for patchability...
11/7/2017 6:53:15 PM: No patches available; falling back to full download
11/7/2017 6:53:15 PM: Beginning download of OpenTK.dll (http://m3.ppy.sh/r/OpenTK.dll/f_87d7774466c2efa2cb801e5fb2ce7b52)...
11/7/2017 6:53:15 PM: Processing d3dcompiler_47.dll...
11/7/2017 6:53:15 PM: Exists locally; checking for patchability...
11/7/2017 6:53:15 PM: No patches available; falling back to full download
11/7/2017 6:53:15 PM: Beginning download of d3dcompiler_47.dll (http://m3.ppy.sh/r/d3dcompiler_47.dll/f_c5b362bce86bb0ad3149c4540201331d)...
11/7/2017 6:53:15 PM: Processing libEGL.dll...
11/7/2017 6:53:15 PM: Exists locally; checking for patchability...
11/7/2017 6:53:16 PM: Completed download of OpenTK.dll (8 files remain)!
11/7/2017 6:53:16 PM: No patches available; falling back to full download
11/7/2017 6:53:16 PM: Beginning download of libEGL.dll (http://m3.ppy.sh/r/libEGL.dll/f_1b3a1cf8aed3f567a1b4ac6b6696cd05)...
11/7/2017 6:53:16 PM: Processing libGLESv2.dll...
11/7/2017 6:53:16 PM: Exists locally; checking for patchability...
11/7/2017 6:53:16 PM: Completed download of libEGL.dll (7 files remain)!
11/7/2017 6:53:16 PM: No patches available; falling back to full download
11/7/2017 6:53:16 PM: Beginning download of libGLESv2.dll (http://m1.ppy.sh/r/libGLESv2.dll/f_6d52dba415b86bb99268b0156b835451)...
11/7/2017 6:53:16 PM: Processing osu!spooky.dll...
11/7/2017 6:53:16 PM: Exists locally; checking for patchability...
11/7/2017 6:53:17 PM: No patches available; falling back to full download
11/7/2017 6:53:17 PM: Beginning download of osu!spooky.dll (http://m1.ppy.sh/r/osu!spooky.dll/f_2f5ff99147e3e35b553b35a7392e1903)...
11/7/2017 6:53:17 PM: Processing osu!seasonal.dll...
11/7/2017 6:53:17 PM: Exists locally; checking for patchability...
11/7/2017 6:53:17 PM: No patches available; falling back to full download
11/7/2017 6:53:17 PM: Beginning download of osu!seasonal.dll (http://m3.ppy.sh/r/osu!seasonal.dll/f_51012a7968f81b7a220d91d8617c7216)...
11/7/2017 6:53:17 PM: Processing discord-rpc.dll...
11/7/2017 6:53:17 PM: Exists locally; checking for patchability...
11/7/2017 6:53:18 PM: No patches available; falling back to full download
11/7/2017 6:53:18 PM: Beginning download of discord-rpc.dll (http://m1.ppy.sh/r/discord-rpc.dll/f_40d19512b4244a76dee334dd8a63b17a)...
11/7/2017 6:53:18 PM: Completed download of discord-rpc.dll (6 files remain)!
User avatar
Support Team
768 posts
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Please try using the old installer from the download page, which you can find here: https://osu.ppy.sh/p/download

Follow the same steps you used previously for the other installer.
Tempo Trainee
6 posts
Offline
Death wrote:
Please try using the old installer from the download page, which you can find here: https://osu.ppy.sh/p/download

Follow the same steps you used previously for the other installer.



No change in behaviour, still continuously attempting to update.


The logs were too big for post, provided pastebin instead.
Fresh Logs
https://pastebin.com/6AWeqdKq
User avatar
Rhythm Incarnate
601 posts
Offline
I'm surprised no one has suggested restarting your PC...
Tempo Trainee
6 posts
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Venzire wrote:
I'm surprised no one has suggested restarting your PC...

I can try that again, however this issue has persisted over 30 hours and I do not keep the computer on overnight.

The logs even show that a restart is needed, but I had assumed that it meant the software due to how the updater works. If that was the case, the problem should have fixed itself when I got on today. Will edit my response once I have restarted the computer to detail what the results are.
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Rhythm Incarnate
601 posts
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Report back, I'm looking for a solution.

I suppose you could delete the osu!.exe and run the mentioned installer as Administrator.

Did anything on your PC change recently i.e. Windows Update or other software?
Tempo Trainee
6 posts
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Venzire wrote:
Report back, I'm looking for a solution.

I suppose you could delete the osu!.exe and run the mentioned installer as Administrator.

Did anything on your PC change recently i.e. Windows Update or other software?


That has been done before, I forgot to list it on my first post. Also the complete poweroff and start up has not changed the results of the problem. (Restarts do not always clear memory, a full shutdown should)


Additionally, there were no changes in software at all. The only change was the update osu had released. Windows had updated few days before I had received the update on osu. I believe I had one update on osu after that windows update that ran successfully; however, I do not quite remember.
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Rhythm Incarnate
601 posts
Offline
Try to install the game with the installer on another user account.

That might clue in as to why it's occuring. I considered asking you to delete the staging folder but since you already attempted reinstalling the whole game, that most likely won't solve anything.

What you could do however, is install the game in another location and try to update.
Tempo Trainee
6 posts
Offline
Venzire wrote:
Try to install the game with the installer on another user account.

That might clue in as to why it's occuring. I considered asking you to delete the staging folder but since you already attempted reinstalling the whole game, that most likely won't solve anything.

What you could do however, is install the game in another location and try to update.


Ok then, so we have a solution but now to determine what the cause of the problem is.
I had run the installer and installed it into a folder on the desktop. It doesn't create infinite updates now, but I am still confused why it was doing it with the default install location in the "%LOCALAPPDATA%" folder.


EDIT: I attempted to delete the osu! folder in %LOCALAPPDATA% but it seems we have some lingering file locks from some process. I'm investigating what processes have this file open right now.

EDIT 2: Unfortunately, the tools I have available show no sign of a single process holding a file lock on anything within the folder.
Now this is only a theory from this point on but.
It may seem the operating system believes there is a lock and thus it prevents proper updates from occurring in that folder.
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Rhythm Rookie
4 posts
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Same Thing Going On With Me....Finally After Restarting My Computer and Trying to reinstall Osu! a couple of times finally worked well it loaded the game again after i logged in...well it recognized my 14 skins...but not my 24GB worth of songs in the song folder, I can still download new songs and add it the song folder but it will not recognize the others.
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19,085 posts
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Death wrote:
Please try using the old installer from the download page, which you can find here: https://osu.ppy.sh/p/download

Follow the same steps you used previously for the other installer.


Please never recommend this
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19,085 posts
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One Beat Hero wrote:
Same Thing Going On With Me....Finally After Restarting My Computer and Trying to reinstall Osu! a couple of times finally worked well it loaded the game again after i logged in...well it recognized my 14 skins...but not my 24GB worth of songs in the song folder, I can still download new songs and add it the song folder but it will not recognize the others.


Try pressing F5 at song select twice
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