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[Archived] Scores stop submitting

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Topic Starter
xasuma
Problem Details:

Edit: Back when I created this post, this only happened after the client had been open for a long time, however now it happens much more randomly. Original post below.

After about 9-12 hours of the game being open. Scores will stop attempting submission. I can tell immediately when in the score screen, there is no "loading score" message, no matter how much you wait, nothing else will submit. You can play 30 maps after that play, nothing will submit. I can replicate this issue every time my game is open for this long. The way I "fix" it is to close/reopen the game, then you can submit scores once again, although the lost scores are just gone naturally.
I have heard other people also have this issue.


Video or screenshot showing the problem:



osu! version: 20170731.2 (latest)
Death
I have seen multiple people with the same issue, however I have not been able to replicate it. I consistently have my client open for over 10 hours.

If you can consistently recreate it, try switching release streams.
GrilledCheeese
Happens to me too, simple restart fixes it, but I can't predict when it happens.
I'll usually be playing for at least 300+ plays already according to the #userlog.
Topic Starter
xasuma
210~ play count, 10~hours with the client open. About 150~ scores submitted.
It happened again. I will switch builds now and see if it happens again next time I play a lot -.-



Edit: After trying the beta build, issue still persists.
GrilledCheeese
Got it again, played fine for hours, took 1 hour break, played 1 song, and it didn't submit
At least 208 play count according to #userlog
The client has probably been open for 12+ hours at this point
Edit: And another time, took an hour break, returned to be unable to submit scores. (280+ plays this time)
Topic Starter
xasuma
This has been happening EVERY day for a while. Now it doesn't take a long game with the game open, it happens even after a couple of hours. Scores stop submitting until game is restarted.


p.s: why is this under resolved issues? :shock:
Death
After 3 months posts automatically have "[Archived]" applied to the title and are moved to the resolved issues subforum. I'll move it back.

If this is happening frequently now, switch to cutting edge and provide your network.log when the issue starts to occur.
Topic Starter
xasuma
Ok, I have tested this 3 times now .

In cutting edge, instead of the score screen 'online' section just looking empty, like its not even trying to submit, it says "loading results". However, this seems to be infinite, no amount of time will make the scores actually submit, and once it happens one time, no scores will be submitted after (until game is restarted). During the score screen you can see the screen "flash" , or get bright, as when score has been submitted, but nothing happens.

Here is my network log, the last 3 maps from that were not submitted: https://puu.sh/zczJk/1c6cae954f.log

I saved the other logs also just in case.

Edit: I got the empty online section , where it didn't say loading scores. However it only happened on 1 map, not for all the rest of the maps following it (as it always did in stable build) , here is the log for that one, if you go to the bottom and scroll up a little, you ll see a failed with forbidden error : https://puu.sh/zd7Ad/44e99d0afc.log

Edit 2: 10 minutes later, I tried another map after a few scores got submitted (https://osu.ppy.sh/b/312785) got stuck in loading scores.. So I wondered, what would happen if I went back and tried the (https://osu.ppy.sh/b/20348) again. Online section was empty again. Played another random map, submitted fine, played (https://osu.ppy.sh/b/20348) again, online section empty again. :O . Played it again, empty. Played more maps, all stuck in 'loading scores' from this point forward, none will submit. Log: https://puu.sh/zd8ns/8463bb9da8.log (this session is still the same session as the edit above).
Topic Starter
xasuma
Another example, just happened .

Score gives the blank 'online' section, which shows a fail in the network log, followed by every score 'loading scores' indefinitely, which gives no errors in the log.
https://puu.sh/zdWW3/8e98ee4eac.log

Any possible solutions? This is happening every couple of hours with the game open now.
gansta
same problem. . .
Topic Starter
xasuma
I've tried running the game as Administrator. Issue still persists, however with admin there are no 'fails' in the network log when the the 'online section' is empty.

Last 3 maps did not submit, 1st one got stuck loading scores, the other two were empty: https://puu.sh/zezOW/75e89ce52b.log
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