forum

[Archived] It won't authenticate for whatever reason

posted 2017-09-19T18:31:59+00:00

Total Posts

Mandrake158

Joined August 2015

Topic Starter

Mandrake158 2017-09-19T18:31:59+00:00

Problem Details:
So I'm trying to log in my tablet and I get the usual "please verify your identity" so I click it and it opens Firefox, no problem there.. Firefox says "success, your access has been verified" but the client keeps saying I can't play online till I verify the account

Video or screenshot showing the problem:

osu! version: 20170731.2 (latest)

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2017-09-19T18:54:48+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

Please sign in to reply.

1 / 2

›

[Archived] It won't authenticate for whatever reason

Sign In To Proceed

Don't have an account?

[Archived] It won't authenticate for whatever reason

Dntm8kmeeatu wrote:

New reply