[Archived] can't download beatmaps or view profile

Kuny

Joined April 2016

Topic Starter

Kuny 2017-08-23T21:42:10+00:00

Problem Details:
everyime i play multiplayer and try to download a beatmap i don't have or if i try to view a profile, my osu minimize and the nothing happens. If i click on osu again after that my screen is just black and i have to close it from task manager

Video or screenshot showing the problem:

osu! version: 20170731.2 (latest)

Shortthu

501 posts

Joined February 2016

Shortthu 2017-08-25T16:22:36+00:00

https://osu.ppy.sh/help/wiki/Help_Center
you can find it under the section "osu! freezes when I click a link or multiplayer map!"
just press F3 or Ctrl + F in your browser and find with the phrase below. i'm on mobile so i can't copy all of them for you :p

Kuny

18 posts

Joined April 2016

Topic Starter

Kuny 2017-08-26T00:07:23+00:00

it didnt work /:

Pawsu

osu! Alumni

5,213 posts

Joined February 2013

Pawsu 2017-08-26T03:45:09+00:00

If you have another browser, please try changing that one to default and see what happens. I recommend chrome or firefox.

Kuny

18 posts

Joined April 2016

Topic Starter

Kuny 2017-08-26T17:59:59+00:00

I'm using chrome right now and it doesnt work. I tried to change my default browser but didnt work. Before this problem happens, i was using chrome and worked well

Kuny

18 posts

Joined April 2016

Topic Starter

Kuny 2017-08-26T18:00:47+00:00

this problem happened soon after my osu!support expire maybe it has something to do with that

Shortthu

501 posts

Joined February 2016

Shortthu 2017-08-27T14:50:54+00:00

try disabling fullscreen mode?
also osu!supporter have nothing to do with that lol

Kuny