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[resolved] Can't reinstall osu! anymore

posted
Total Posts
6
tcmsmurf
22 posts
Joined July 2016
Topic Starter
tcmsmurf
Problem Details: I couldn't reinstall osu! with the current installer or the older one. I reinstalled my pc since then (for other reasons), and it didn't change anything, that's a clean installation of windows 10.


My laptop is pretty recent and it used to work with osu! (played 11 months on it)
This problem happenned the first time when I had to repair osu! or something like an update I can't really remember but I do believe the bug comes from osu! and not my computer :/
Is there any fix ?



osu! version: 20170616.1 (latest)
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Please copy and paste the contents of the update.log, which is found in your osu! folder, here.
tcmsmurf
22 posts
Joined July 2016
Topic Starter
tcmsmurf
Here it is
19/06/2017 10:40:32: Missing DLL files 'd3dcompiler_47.dll, libEGL.dll, libGLESv2.dll, OpenTK.dll, osu!seasonal.dll', forcing repair
19/06/2017 10:40:45: CallbackStatus updated to Checking
19/06/2017 10:40:45:
19/06/2017 10:40:45: Beginning update thread
19/06/2017 10:40:45: Stream: Stable40
19/06/2017 10:40:45:
19/06/2017 10:40:45: Running cleanup..
19/06/2017 10:40:45: Cleanup successful!
19/06/2017 10:40:45: Requesting update information...
19/06/2017 10:41:36: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 8458427468 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:41:36: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:41:36: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:41:36:
19/06/2017 10:41:36: Saving out global config
19/06/2017 10:41:36:
19/06/2017 10:41:36: Ending update thread with result: Error
19/06/2017 10:41:36:
19/06/2017 10:41:36: CallbackStatus updated to Error
19/06/2017 10:41:36: Running cleanup..
19/06/2017 10:41:36: Cleanup successful!
19/06/2017 10:41:36: Resetting update process
19/06/2017 10:41:41: CallbackStatus updated to Checking
19/06/2017 10:41:41:
19/06/2017 10:41:41: Beginning update thread
19/06/2017 10:41:41: Stream: Stable40
19/06/2017 10:41:41:
19/06/2017 10:41:41: Running cleanup..
19/06/2017 10:41:41: Cleanup successful!
19/06/2017 10:41:41: Requesting update information...
19/06/2017 10:42:31: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 9012494244 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:42:31: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:42:31: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:42:31:
19/06/2017 10:42:31: Saving out global config
19/06/2017 10:42:31:
19/06/2017 10:42:31: Ending update thread with result: Error
19/06/2017 10:42:31:
19/06/2017 10:42:31: CallbackStatus updated to Error
19/06/2017 10:42:31: Running cleanup..
19/06/2017 10:42:31: Cleanup successful!
19/06/2017 10:42:31: Resetting update process
19/06/2017 10:42:36: CallbackStatus updated to Checking
19/06/2017 10:42:36:
19/06/2017 10:42:36: Beginning update thread
19/06/2017 10:42:36: Stream: Stable40
19/06/2017 10:42:36:
19/06/2017 10:42:36: Running cleanup..
19/06/2017 10:42:36: Cleanup successful!
19/06/2017 10:42:36: Requesting update information...
19/06/2017 10:43:26: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 9561604668 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:43:26: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:43:26: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:43:26:
19/06/2017 10:43:26: Saving out global config
19/06/2017 10:43:26:
19/06/2017 10:43:26: Ending update thread with result: Error
19/06/2017 10:43:26:
19/06/2017 10:43:26: CallbackStatus updated to Error
19/06/2017 10:43:26: Running cleanup..
19/06/2017 10:43:26: Cleanup successful!
19/06/2017 10:43:26: Resetting update process
19/06/2017 10:43:31: CallbackStatus updated to Checking
19/06/2017 10:43:31:
19/06/2017 10:43:31: Beginning update thread
19/06/2017 10:43:31: Stream: Stable40
19/06/2017 10:43:31:
19/06/2017 10:43:31: Running cleanup..
19/06/2017 10:43:31: Cleanup successful!
19/06/2017 10:43:31: Requesting update information...
19/06/2017 10:44:53: Missing DLL files 'd3dcompiler_47.dll, libEGL.dll, libGLESv2.dll, OpenTK.dll, osu!seasonal.dll', forcing repair
19/06/2017 10:44:54: CallbackStatus updated to Checking
19/06/2017 10:44:54:
19/06/2017 10:44:54: Beginning update thread
19/06/2017 10:44:54: Stream: Stable40
19/06/2017 10:44:54:
19/06/2017 10:44:54: Running cleanup..
19/06/2017 10:44:54: Cleanup successful!
19/06/2017 10:44:54: Requesting update information...
19/06/2017 10:45:44: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 0942175352 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:45:44: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:45:44: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:45:44:
19/06/2017 10:45:44: Saving out global config
19/06/2017 10:45:44:
19/06/2017 10:45:44: Ending update thread with result: Error
19/06/2017 10:45:44:
19/06/2017 10:45:44: CallbackStatus updated to Error
19/06/2017 10:45:44: Running cleanup..
19/06/2017 10:45:44: Cleanup successful!
19/06/2017 10:45:44: Resetting update process
19/06/2017 10:45:49: CallbackStatus updated to Checking
19/06/2017 10:45:49:
19/06/2017 10:45:49: Beginning update thread
19/06/2017 10:45:49: Stream: Stable40
19/06/2017 10:45:49:
19/06/2017 10:45:49: Running cleanup..
19/06/2017 10:45:49: Cleanup successful!
19/06/2017 10:45:49: Requesting update information...
19/06/2017 10:46:39: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 1497972519 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:46:39: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:46:39: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:46:39:
19/06/2017 10:46:39: Saving out global config
19/06/2017 10:46:39:
19/06/2017 10:46:39: Ending update thread with result: Error
19/06/2017 10:46:39:
19/06/2017 10:46:39: CallbackStatus updated to Error
19/06/2017 10:46:39: Running cleanup..
19/06/2017 10:46:39: Cleanup successful!
19/06/2017 10:46:39: Resetting update process
19/06/2017 10:46:44: CallbackStatus updated to Checking
19/06/2017 10:46:44:
19/06/2017 10:46:44: Beginning update thread
19/06/2017 10:46:44: Stream: Stable40
19/06/2017 10:46:44:
19/06/2017 10:46:44: Running cleanup..
19/06/2017 10:46:44: Cleanup successful!
19/06/2017 10:46:44: Requesting update information...
19/06/2017 10:48:02: Missing DLL files 'd3dcompiler_47.dll, libEGL.dll, libGLESv2.dll, OpenTK.dll, osu!seasonal.dll', forcing repair
19/06/2017 10:48:02: CallbackStatus updated to Checking
19/06/2017 10:48:02:
19/06/2017 10:48:02: Beginning update thread
19/06/2017 10:48:02: Stream: Stable40
19/06/2017 10:48:02:
19/06/2017 10:48:02: Running cleanup..
19/06/2017 10:48:02: Cleanup successful!
19/06/2017 10:48:02: Requesting update information...
19/06/2017 10:49:06: Missing DLL files 'd3dcompiler_47.dll, libEGL.dll, libGLESv2.dll, OpenTK.dll, osu!seasonal.dll', forcing repair
19/06/2017 10:49:07: CallbackStatus updated to Checking
19/06/2017 10:49:07:
19/06/2017 10:49:07: Beginning update thread
19/06/2017 10:49:07: Stream: Stable40
19/06/2017 10:49:07:
19/06/2017 10:49:07: Running cleanup..
19/06/2017 10:49:07: Cleanup successful!
19/06/2017 10:49:07: Requesting update information...
19/06/2017 10:49:57: System.Net.WebException: Timeout to https://osu.ppy.sh/web/check-updates.ph ... 3474221530 () after 16 seconds idle (read 0 bytes).
19/06/2017 10:49:57: à #=qOqnn2py2PwnU6$uIXam5$1hXzS6UUieMPbkKDI_FVPc=.#=qMY2XMMZA6REYTJIEoCb3ZdbXDVXkLdNcjEIddxfsiPI=()
19/06/2017 10:49:57: à #=qvEGPITjj2Rxi3viN9CnAwhW4$z43ZyXcSBu0ugwAVOSBxEx9DPyOeBvL6SXIFWeO.#=qKru8ybjBzpl$MuYana9q3Q==()
19/06/2017 10:49:57:
19/06/2017 10:49:57: Saving out global config
19/06/2017 10:49:57:
19/06/2017 10:49:57: Ending update thread with result: Error
19/06/2017 10:49:57:
19/06/2017 10:49:57: CallbackStatus updated to Error
19/06/2017 10:49:57: Running cleanup..
19/06/2017 10:49:57: Cleanup successful!
19/06/2017 10:49:57: Resetting update process
19/06/2017 10:50:02: CallbackStatus updated to Checking
19/06/2017 10:50:02:
19/06/2017 10:50:02: Beginning update thread
19/06/2017 10:50:02: Stream: Stable40
19/06/2017 10:50:02:
19/06/2017 10:50:02: Running cleanup..
19/06/2017 10:50:02: Cleanup successful!
19/06/2017 10:50:02: Requesting update information...
Dntm8kmeeatu
Technical Support Team
9,944 posts
Joined December 2014
Dntm8kmeeatu
Please try restarting your computer, router, modem. Please also try Releasing and Renewing your IPConfig, and Flushing your DNS. Also double check to make sure nothing is being blocked in your Firewall.

See if that does anything.
tcmsmurf
22 posts
Joined July 2016
Topic Starter
tcmsmurf
I forgot to respond yesterday but actually I manged to install osu! but I changed absolutely nothing.
I didn't restart my pc, I didn't restart by router modem I didn't change the installer I did absolutely nothing and it worked just by trying once again later.
Maybe I was just REALLY unlucky and bancho had a hard time both time ?
Thank you anyway !
Dntm8kmeeatu
Technical Support Team
9,944 posts
Joined December 2014
Dntm8kmeeatu
Probably due to a momentary routing issue.
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