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[Archived] I've not got your mail.

posted 2017-05-27T12:53:21+00:00

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sizuku49_old

Joined November 2015

Topic Starter

sizuku49_old 2017-05-27T12:53:21+00:00

Problem Details: Recently I bought a new computer and I restarted osu. But it couldn't connect to the Internet. So I tried this.

https://i.gyazo.com/37ec1911748e8b3e111 ... 534741.png

I waited for your mail. Yet I didn't receive your mail. When I changed the password, I could receive it. My mail address is not wrong, I think.

osu! version: 20170503.4 (latest)

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2017-05-27T13:05:42+00:00

Double check any other Email accounts you may have. Also check the "Spam" folders in them as well.

If the email is not in any, and you cannot find it. Please email accounts@ppy.sh and explain your issue, as nothing more can be done on the forums.

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