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[Archived] Osu crashes at first time when open any beatmap

posted
Total Posts
11
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337
Hi
Every time I open osu! and open any beatmap,it crashes at first time only
It freezes for almost 1 minute then goes back to normal,IDK what is causing this if someone can help me i'd appreciate it,this is annoying. Thanks!
(sorry bad english)
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Try enabling Compatibility Mode and see if that fixes it.
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337

Nikosbks wrote:

Try enabling Compatibility Mode and see if that fixes it.
Turned on still crashing :/
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337
(This happens every time I open any beatmap at first time,not when I open the game itself)
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Is there any log related to the crash in the Event Viewer? If so, post it here.
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337
After going on Event Viewer and pressing F5 at windows logs > applications while osu freezed,now the game is working normal again.....wtf happened here
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337
But there are still errors appearing there
Failed application name: osu! .exe, Version: 1.3.3.7, Timestamp: 0x5909b815
Module Name Failed: msaud32_divx.acm, Version: 8.0.0.4487, Data Stamp / Time: 0x3dd50000
Exception code: 0xc0000005
Displacement of failure: 0x00052170
Process ID failed: 0xf60
Failed application start time: 0x01d2c92016439782
App path failed: C: \ Users \ Zecarlosspartano \ AppData \ Local \ osu! \ Osu! .exe
Path of failed module: C: \ Windows \ SYSTEM32 \ msaud32_divx.acm
Report ID: 62f8304c-6f9d-497e-b535-3d38b699e31e
Full name of failed package:
Application ID for failed package:
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Have you installed any audio software recently? The error is related to Windows Media Audio.

Some fixes you could try:
  1. Run a virus scan over your system.
  2. Re-register the msaud32_divx.acm file. To do that, open cmd as administrator and type in the following command regsvr32 [full path of the msaud32_divx.acm file]. (For example regsvr32 C:\Windows\System32\example.dll)
  3. Run SFC /scannow to repair system files. To do that, open cmd as administrator once again, and type in sfc /scannow. This will replace all corrupted and missing files.
LeoPlay1ng1337
6 posts
Joined March 2017
Topic Starter
LeoPlay1ng1337
It stopped freezing now,all I have done was going into Event Viewer and pressing F5 while game was crashed
IDK what happened to "fix" it this way
Anyway,thank you bro <3
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Good to hear. If the issue reappears, try the solutions on my previous post.
DarkFortress_X
1 post
Joined November 2012
DarkFortress_X
This problem occurs right after i updated windows 8 to windows 8.1. Yes, the event viewer solution worked for me. But the problem always reappear after i restart my laptop. So, i figured out something that cause the crash. It's the Windows Error Reporting service.

Here's how to disable it:
1. Go to control panel > Administrative Tools > Services
OR you can use Run by pressing Windows + R at the same time then type services.msc
2. Look for Windows Error Reporting Service
3. Double click the selected service
4. Under the general tab, there is startup type option, change it to 'Disabled'
5. Done, try to open your favourite beatmap, it should be fine now
Last edited by DarkFortress_X , edited 1 time in total.
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