[Archived] New computer, saying i need to verify my identity

alas1a

Joined October 2016

Topic Starter

alas1a 2017-04-01T04:44:59+00:00

Problem Details:
Hi! I recently got a new computer and downloaded osu. I verified my identity once and it keeps popping up saying please verify your identy! Can anyone help?

Video or screenshot showing the problem:

http://prntscr.com/er15h7

osu! version: 20160403.6

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2017-04-01T04:56:14+00:00

Message accounts@ppy.sh and tell them your issue. We don't have the ability to help with verification or other account issues on the forums

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2017-04-01T06:26:21+00:00

Log out of the game, then log out of the website.

Then log into the website, then into the game.

See if that works, if not email the address given above.

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[Archived] New computer, saying i need to verify my identity

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