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[Archived] osu crashes when I try to stream with obs

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Total Posts
24
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo
Problem Details:
Alright so for the past couple of days I've attempted to stream osu but to no avail. Every time I try to stream osu, the game crashes.

The specs for my laptop are
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
16.0 GB of Ram
Nividia GTX 960M
Windows 10

I'm playing osu fullscreen
1920x1080


Video or screenshot showing the problem:
https://www.youtube.com/watch?v=1eUlJBTpXHU



osu! version: 20160805.3 (latest)
I also have the latest version of obs, v0.658b

If anyone knows anything that will help, please let me know
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
After replicating the crash, open the Event Viewer. There should be a log about it under Windows Logs -> Application. Copy its contents and paste them here, so we can take a look at the issue.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo
I think this is what you meant?

SPOILER
13:01:15: CLR host plugin strings not found, dynamically loading 4 strings
13:01:15: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
13:01:15: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
13:01:15: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
13:01:15: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
13:01:15: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
13:01:15: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
13:01:16: CLRHost:: Could not find/load browser settings at location C:\Users\Tristan\AppData\Roaming\OBS\pluginData\browser.json
13:01:16: CLRHost:: Exception: System.IO.FileNotFoundException: Could not find file 'C:\Users\Tristan\AppData\Roaming\OBS\pluginData\browser.json'.
13:01:16: File name: 'C:\Users\Tristan\AppData\Roaming\OBS\pluginData\browser.json'
13:01:16: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
13:01:16: at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
13:01:16: at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)
13:01:16: at CLRBrowserSourcePlugin.Shared.BrowserSettings.Reload()
13:01:16: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
13:01:31: Open Broadcaster Software v0.658b - 32bit (´・ω・｀)
13:01:31: -------------------------------
13:01:31: CPU Name: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
13:01:31: CPU Speed: 2592MHz
13:01:31: Physical Memory: 4095MB Total, 4095MB Free
13:01:31: stepping id: 3, model 94, family 6, type 0, extmodel 2, extfamily 0, HTT 1, logical cores 8, total cores 4
13:01:31: monitor 1: pos={0, 0}, size={1920, 1080}
13:01:31: Windows Version: 10.0 Build 10586 (revision 0)
13:01:31: Aero is Enabled
13:01:31: -------------------------------
13:01:31: OBS Modules:
13:01:31: Base Address Module
13:01:31: 013A0000 OBS.exe
13:01:31: 0F710000 OBSApi.dll
13:01:31: 63EE0000 CLRHostPlugin.dll
13:01:31: 51EC0000 DShowPlugin.dll
13:01:31: 52060000 GraphicsCapture.dll
13:01:31: 51E90000 NoiseGate.dll
13:01:31: 65DB0000 PSVPlugin.dll
13:01:31: 63420000 scenesw.dll
13:01:31: ------------------------------------------
13:01:31: Adapter 1
13:01:31: Video Adapter: NVIDIA GeForce GTX 960M
13:01:31: Video Adapter Dedicated Video Memory: 2116943872
13:01:31: Video Adapter Shared System Memory: 2177957888
13:01:31: Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
13:01:31: ------------------------------------------
13:01:31: Adapter 2
13:01:31: Video Adapter: Intel(R) HD Graphics 530
13:01:31: Video Adapter Dedicated Video Memory: 134217728
13:01:31: Video Adapter Shared System Memory: 4160684032
13:01:31: =====Stream Start: 2016-08-15, 13:01:31===============================================
13:01:31: Multithreaded optimizations: On
13:01:31: Base resolution: 1280x720
13:01:31: Output resolution: 1280x720
13:01:31: ------------------------------------------
13:01:31: Loading up D3D10 on NVIDIA GeForce GTX 960M (Adapter 1)...
13:01:31: ------------------------------------------
13:01:31: Audio Format: 48000 Hz
13:01:31: ------------------------------------------
13:01:31: Audio Channels: 2 Ch
13:01:31: Playback device Default
13:01:31: ------------------------------------------
13:01:31: Using desktop audio input: Headset Earphone (2- ASTRO MixAmp Pro )
13:01:31: Global Audio time adjust: 0
13:01:31: ------------------------------------------
13:01:31: Audio Encoding: AAC
13:01:31: bitrate: 128
13:01:31: Using graphics capture
13:01:31: Using anti-cheat hooking for game capture
13:01:31: Trying to hook process: osu!.exe
13:01:31: Scene buffering time set to 400
13:01:31: ------------------------------------------
13:01:31: Video Encoding: x264
13:01:31: fps: 60
13:01:31: width: 1280, height: 720
13:01:31: preset: veryfast
13:01:31: profile: main
13:01:31: keyint: 120
13:01:31: CBR: yes
13:01:31: CFR: yes
13:01:31: max bitrate: 2000
13:01:31: buffer size: 2000
13:01:31: ------------------------------------------
13:01:32: FlushBufferedVideo: Flushing 3 packets over 34 ms
13:01:32: Total frames encoded: 32, total frames duplicated: 0 (0.00%)
13:01:32: Total frames rendered: 61, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
13:01:32:
13:01:32: Profiler time results:
13:01:32:
13:01:32: ==============================================================
13:01:32: video thread frame - [100%] [avg time: 1.022 ms] [children: 11.4%] [unaccounted: 88.6%]
13:01:32: | scene->Preprocess - [0.294%] [avg time: 0.003 ms]
13:01:32: | GPU download and conversion - [11.2%] [avg time: 0.114 ms] [children: 11.1%] [unaccounted: 0.0978%]
13:01:32: | | flush - [9.88%] [avg time: 0.101 ms]
13:01:32: | | CopyResource - [0.685%] [avg time: 0.007 ms]
13:01:32: | | conversion to 4:2:0 - [0.489%] [avg time: 0.005 ms]
13:01:32: Convert444Threads - [100%] [avg time: 0.575 ms] [children: 99.3%] [unaccounted: 0.696%]
13:01:32: | Convert444toNV12 - [99.3%] [avg time: 0.571 ms]
13:01:32: encoder thread frame - [100%] [avg time: 1.905 ms] [children: 0.0525%] [unaccounted: 99.9%]
13:01:32: | sending stuff out - [0.0525%] [avg time: 0.001 ms]
13:01:32: ==============================================================
13:01:32:
13:01:32:
13:01:32: Profiler CPU results:
13:01:32:
13:01:32: ==============================================================
13:01:32: video thread frame - [cpu time: avg 0.768 ms, total 46.875 ms] [avg calls per frame: 1]
13:01:32: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:01:32: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:01:32: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:01:32: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:01:32: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 0]
13:01:32: Convert444Threads - [cpu time: avg 1.041 ms, total 62.5 ms] [avg calls per frame: 2]
13:01:32: | Convert444toNV12 - [cpu time: avg 1.041 ms, total 62.5 ms] [avg calls per frame: 2]
13:01:32: encoder thread frame - [cpu time: avg 0.538 ms, total 15.625 ms] [avg calls per frame: 1]
13:01:32: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
13:01:32: ==============================================================
13:01:32:
13:01:32: =====Stream End: 2016-08-15, 13:01:32=================================================
Last edited by Insinuo , edited 1 time in total.
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Not exactly. That's the log for OBS. Paste the log for osu!.
Starrodkirby86
osu! Alumni
3,723 posts
Here since the beginning
Starrodkirby86
Did OBS crash too? I haven't used that plugin before, but the beginning of that log seems to claim something is amiss with the CLR Browser Plugin. Based on searches, it seems that problem is really broad, though, but basically it can't find your browser's settings at the location it expects it. :?

If you were to do a test stream with that plugin disabled, does it still crash?
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo
Alright so several errors occurred I guess I'll paste everything

https://gyazo.com/e65c73bbf7e8a1c0e984bc9d73117561
I started from the bottom of this list and went up

1.
SPOILER
Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x57a4b729
Faulting module name: d3d11.dll, version: 10.0.10586.494, time stamp: 0x5775df92
Exception code: 0xc0000409
Fault offset: 0x000f40de
Faulting process id: 0x16e0
Faulting application start time: 0x01d1f71ba2b23131
Faulting application path: C:\Users\Tristan\AppData\Local\osu!\osu!.exe
Faulting module path: C:\WINDOWS\system32\d3d11.dll
Report Id: b79f5f10-1c9c-4f8d-a134-788010a98385
Faulting package full name:
Faulting package-relative application ID:
2.
SPOILER
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: osu!.exe
P2: 1.3.3.7
P3: 57a4b729
P4: d3d11.dll
P5: 10.0.10586.494
P6: 5775df92
P7: 000f40de
P8: c0000409
P9: 00000015
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_osu!.exe_f7fa5ed485f9cc84e5da31b3a9e2f3535c4c_8451c749_019f1641

Analysis symbol:
Rechecking for solution: 0
Report Id: b79f5f10-1c9c-4f8d-a134-788010a98385
Report Status: 4100
Hashed bucket:
3.
SPOILER
Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x57a4b729
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00001a5
Fault offset: 0x277bc15f
Faulting process id: 0x16e0
Faulting application start time: 0x01d1f71ba2b23131
Faulting application path: C:\Users\Tristan\AppData\Local\osu!\osu!.exe
Faulting module path: unknown
Report Id: e9d0140c-3644-45ac-a5c6-596ec66d29a6
Faulting package full name:
Faulting package-relative application ID:
4.
SPOILER
Fault bucket 116217507715, type 5
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: osu!.exe
P2: 1.3.3.7
P3: 57a4b729
P4: d3d11.dll
P5: 10.0.10586.494
P6: 5775df92
P7: 000f40de
P8: c0000409
P9: 00000015
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_osu!.exe_f7fa5ed485f9cc84e5da31b3a9e2f3535c4c_8451c749_00831ac6

Analysis symbol:
Rechecking for solution: 0
Report Id: b79f5f10-1c9c-4f8d-a134-788010a98385
Report Status: 0
5.
SPOILER
Fault bucket 108343716093, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: osu!.exe
P2: 1.3.3.7
P3: 57a4b729
P4: StackHash_8459
P5: 0.0.0.0
P6: 00000000
P7: c00001a5
P8: PCH_6F_FROM_ntdll+0x0007718C
P9:
P10:

Attached files:
C:\Users\Tristan\AppData\Local\Temp\WER1A1A.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_osu!.exe_907bd43fbe79af5c5a084b159f3306768b08a6_8451c749_0a873255

Analysis symbol:
Rechecking for solution: 0
Report Id: e9d0140c-3644-45ac-a5c6-596ec66d29a6
Report Status: 0
6.
SPOILER
Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x57a4b729
Faulting module name: d3d11.dll, version: 10.0.10586.494, time stamp: 0x5775df92
Exception code: 0xc0000005
Fault offset: 0x000f40de
Faulting process id: 0x16e0
Faulting application start time: 0x01d1f71ba2b23131
Faulting application path: C:\Users\Tristan\AppData\Local\osu!\osu!.exe
Faulting module path: C:\WINDOWS\system32\d3d11.dll
Report Id: 9942aae7-5982-4e26-ac05-55e2d2eccb33
Faulting package full name:
Faulting package-relative application ID:

7.
SPOILER
Fault bucket 108326144290, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: osu!.exe
P2: 1.3.3.7
P3: 57a4b729
P4: d3d11.dll
P5: 10.0.10586.494
P6: 5775df92
P7: c0000005
P8: 000f40de
P9:
P10:

Attached files:
C:\Users\Tristan\AppData\Local\Temp\WER33CC.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_osu!.exe_f4a0e186fd21aad194a3315c19b439912643b64_8451c749_308b4783

Analysis symbol:
Rechecking for solution: 0
Report Id: 9942aae7-5982-4e26-ac05-55e2d2eccb33
Report Status: 0
Hashed bucket: 71f1530dd765e89fc1c92ba462620808

I have little to no clue as to what any of that means but have at it
Last edited by Insinuo , edited 1 time in total.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Starrodkirby86 wrote:

Did OBS crash too? I haven't used that plugin before, but the beginning of that log seems to claim something is amiss with the CLR Browser Plugin. Based on searches, it seems that problem is really broad, though, but basically it can't find your browser's settings at the location it expects it. :?

If you were to do a test stream with that plugin disabled, does it still crash?
No obs is fine. Nothing happens to it. and yes I can stream other games
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Try this. Right click on your osu! folder and select "Properties". Then, "Security" -> "Edit..." and enable full control for the folder.

Also, try running osu! in compatibility mode.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo
They were already all on full control
https://gyazo.com/5a5cf8d73b1f37b9e5144265fc935c9a
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Nikosbks wrote:

Try this. Right click on your osu! folder and select "Properties". Then, "Security" -> "Edit..." and enable full control for the folder.

Also, try running osu! in compatibility mode.
So i threw on compatability mode and it doesn't crash anymore but when i preview the stream/livestream i still have a black screen
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa

Insinuo wrote:

So i threw on compatability mode and it doesn't crash anymore but when i preview the stream/livestream i still have a black screen
Probably because you are on fullscreen mode. But since you are recording osu! as game capture, it should work fine. Did you try alt-tabbing a few times to check if they black screen changes?

Also try to do a "test" stream. I'm positive that it will run fine.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo
So I found this (https://obsproject.com/forum/threads/la ... irst.5965/) and tried it out, it works for running the game without compatibility mode. So it's no longer crashing when i try to stream(Sike) but I'm still met with a black screen when i try to preview it or stream :/
Last edited by Insinuo , edited 1 time in total.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Nikosbks wrote:

Insinuo wrote:

So i threw on compatability mode and it doesn't crash anymore but when i preview the stream/livestream i still have a black screen
Probably because you are on fullscreen mode. But since you are recording osu! as game capture, it should work fine. Did you try alt-tabbing a few times to check if they black screen changes?

Also try to do a "test" stream. I'm positive that it will run fine.
I just tried streaming with how everything is now and it crashed again ;-;
I can preview it without issues now but streaming still crashes it...
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa

Insinuo wrote:

I just tried streaming with how everything is now and it crashed again ;-;
After doing what was said in the link you mentioned above? Without Compatibility mode enabled?

Insinuo wrote:

I can preview it without issues now but streaming still crashes it...
Is the error log the same?
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Nikosbks wrote:

Insinuo wrote:

I just tried streaming with how everything is now and it crashed again ;-;
After doing what was said in the link you mentioned above? Without Compatibility mode enabled?


Insinuo wrote:

I can preview it without issues now but streaming still crashes it...
Is the error log the same?
to answer the first question yes.

and i'm not sure, I'll link all the issues that occured:

1.
SPOILER
Application: osu!.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
at OpenTK.Platform.Windows.Functions.SwapBuffers(IntPtr)
at OpenTK.Platform.Windows.WinGLContext.SwapBuffers()
at OpenTK.Graphics.GraphicsContext.SwapBuffers()
at #=q8PS7fDmYvJkFZOofbWRLwb63l5YIombeZRkJ8rlzoNc24FHGLPEmtCMP_4086uNz.#=q38BZYwIGXGklVGyLgMbmpA==()
at #=qo8E1PFNfcdC5yH7dha8$cIdiqSVsAQhPZRq1WsctB4Dv82d4W5tuSHJKRtwm0etH.#=q38BZYwIGXGklVGyLgMbmpA==()
at #=qRio7xz2EyaOv$tv8xycHRQ==.#=qnShozOJM_CUPn2RVqxWQ$Q==()
at #=q2WReu7ZYETu9GeoAb3dRonWnvLE0s6rIzDvjPPDi8g0=.#=qGq8VLxkJ5kEC713WDjz4pw==(System.Object, System.EventArgs)
at #=qdM15AVAWkz5qsk2CYnCWACNDxQtLo9FrIDHJY9nIgWY=.#=qz_C2ax5fz7_Cg86w6mHXNQ==(System.Object, System.EventArgs)
at #=qROnmCXP46l4ORIt2qgwSPeCmxEVHvmNmZpj83r8_$fI=.#=qCpKfDjwAXyFC3IEGyqIoHpmcDFEUadKRa1XXxPiJFO4=(System.Object, System.EventArgs)
at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)
at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
at #=qROnmCXP46l4ORIt2qgwSPeCmxEVHvmNmZpj83r8_$fI=.#=q6VQAec3OSLv8dmue8kL3VQ==()
at #=q2WReu7ZYETu9GeoAb3dRonWnvLE0s6rIzDvjPPDi8g0=.#=q6VQAec3OSLv8dmue8kL3VQ==()
at #=qzCfSVx1CCPtE9dDPPt7vwg==.#=qCkyi9OMbm3_FeRPct6gVAw==(System.String, Boolean, Boolean)
at #=qzCfSVx1CCPtE9dDPPt7vwg==.#=qz$hhlIbS8QZlRHU4v_SaXg==(System.String[])
at #=qzCfSVx1CCPtE9dDPPt7vwg==.#=qRbMjDr9djuUauvIVsrmrLg==()
at #=qnURfn3tUu0xBFaKm3I93466Pb51bW0jCh17yBhQ3F64=.#=q_cQtX7ZS1GGiEk4E2q_GTQ==()
2.
SPOILER
Faulting application name: osu!.exe, version: 1.3.3.7, time stamp: 0x57a4b729
Faulting module name: nvoglv32.DLL, version: 10.18.13.6881, time stamp: 0x5782c7e3
Exception code: 0xc0000005
Fault offset: 0x00a4adf3
Faulting process id: 0x340
Faulting application start time: 0x01d1f72a6c5f05c9
Faulting application path: C:\Users\Tristan\AppData\Local\osu!\osu!.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvoglv32.DLL
Report Id: edad1dbe-0218-4d99-997a-f1d76af7c77a
Faulting package full name:
Faulting package-relative application ID:
3.
SPOILER
Fault bucket 108327207873, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: osu!.exe
P2: 1.3.3.7
P3: 57a4b729
P4: nvoglv32.DLL
P5: 10.18.13.6881
P6: 5782c7e3
P7: c0000005
P8: 00a4adf3
P9:
P10:

Attached files:
C:\Users\Tristan\AppData\Local\Temp\WER3FAB.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_osu!.exe_792981e35f12f17c720d685c627992ebce7c348_8451c749_2ef059ea

Analysis symbol:
Rechecking for solution: 0
Report Id: edad1dbe-0218-4d99-997a-f1d76af7c77a
Report Status: 0
Hashed bucket: 624ffc1e2dc0ca02e486fad7f83ae81b
Last edited by Insinuo , edited 1 time in total.
Bara-
11,955 posts
Joined April 2013
Bara-
Can you maybe put the error logs into spoilerboxes?
We now need to scroll through it (like when you posted an incorrect log) which might cause us to scroll beyond important information
Select the text when editing a post, and click on spoilerbox on the top
Lacrimosa
1,898 posts
Joined December 2013
Lacrimosa
Do you have the latest .NET Framework version? (.NET Framework 4.6.1)

Not really sure what to say at this point. Try uninstalling and reinstalling .NET Framework.
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Bara- wrote:

Can you maybe put the error logs into spoilerboxes?
We now need to scroll through it (like when you posted an incorrect log) which might cause us to scroll beyond important information
Select the text when editing a post, and click on spoilerbox on the top
Thanks for the useful information, it looks a lot nicer. I'm new to posting to the forums so I didn't know about that haha
Bara-
11,955 posts
Joined April 2013
Bara-
Hihi
It reads much better now ^_^
Insinuo
17 posts
Joined August 2015
Topic Starter
Insinuo

Nikosbks wrote:

Do you have the latest .NET Framework version? (.NET Framework 4.6.1)

Not really sure what to say at this point. Try uninstalling and reinstalling .NET Framework.
I downloaded the latest version of that and turned compatability mode back on and I can stream it fine now. Thanks for all your help
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