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[Archived] Osu freezes when I start it.

posted
Total Posts
10
Nyxilis
4 posts
Joined September 2015
Topic Starter
Nyxilis
Problem Details: it shows welcome screen and its downloading some songs, but for unknown reason it freezes. What should I do? :?
I'm using laptop btw.


Video or screenshot showing the problem: https://sta.sh/018vn8kexoj1



osu! version: 20171211
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
You seem to be on a slightly old build of the game. Try downloading the installer from here and running over your current installation. Hopefully this should get you onto the most recent version of the game.

After doing that, if you are still having issues with the game freezing, navigate to your installation folder and edit the file "osu!.pcname.cfg" in notepad. Find the lines BloomSoftening and Shaders and set them equal to 0. Save the file and attempt to start again.
Last edited by Death , edited 1 time in total.
Nyxilis
4 posts
Joined September 2015
Topic Starter
Nyxilis
The file you mention doesn't exist in my folder.

heres a screenshot of my files folder: https://sta.sh/0clozlblyql
Nyxilis
4 posts
Joined September 2015
Topic Starter
Nyxilis
Bump!
[- -]
95 posts
Joined March 2017
[- -]
Reinstall?

If you will, I'd recommend to convert your beatmap files to a zip and keep it somewhere safe to late put it back when you install!
Lyawi
Global Moderator
3,336 posts
Joined February 2015
Lyawi
K 3 V R A L: don't directly recommend to reinstall please...
Ayeras5
2 posts
Joined April 2015
Ayeras5
A similar problem goes here! When I start osu some drop frames appear... I don't know what to do because if i play, it works well. It seems the drops only occur in the main menu. Any solution? I tried to reinstall it a few times but it didn't work.
Pc spesc : Win 10 - Gtx 970 - i7 4790k
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
@Nyxilis, Did you try the first thing I listed in my original post? Have you restarted your computer yet? If not, try both of those. Also, try running the game without any other programs open in the background. Update/reinstall your graphics drivers, and if you are still having issues check your logs folder for a file named "runtime.log" and send that here.

Ayeras5 wrote:

A similar problem goes here! When I start osu some drop frames appear... I don't know what to do because if i play, it works well. It seems the drops only occur in the main menu. Any solution? I tried to reinstall it a few times but it didn't work.
Pc spesc : Win 10 - Gtx 970 - i7 4790k
You are having an entirely different issue than what's going on here. Please make a new thread.
Ayeras5
2 posts
Joined April 2015
Ayeras5
I've found the solution! It seems Norton was the problem although osu was listed on firewall db... When I wanna play i must disable Norton so... Solved!
Nyxilis
4 posts
Joined September 2015
Topic Starter
Nyxilis
Well I tried everything you guys told me but none of that seems to work. Heres a runtime file you told me to put in here https://ufile.io/scg6q
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