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[Archived] Can't login - verification does not pass

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Total Posts
2
TheLeviathan
271 posts
Joined December 2014
Topic Starter
TheLeviathan
Problem Details:

I've tried to login from my new laptop, it asked me for account verification, i received email and entered verification code and got successful message on web page, but in app it still says "pending verification" and i keep getting popup asking me to verify my account, and wheni click on it it opens verification page with message that my account was successfully verified.

Video or screenshot showing the problem:

http://prntscr.com/ip4f7z
http://prntscr.com/ip4fau

osu! version: 20171227.2 (latest)
Sandy Hoey
3,605 posts
Joined October 2015
Sandy Hoey

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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