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[Archived] Score didn't count

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Topic Starter
lerooycat
Just played a map, got a score on it, but it doesn't show up in osu profile nor in global rankings, while being at local ones.
Had internet and connection to Bancho while playing that map.
In local rankings :

In global rankings (no personal best) :
Zozimoto
wait a bit it should submit, if it doesn't submit in 1 hour, it's gone.
try relogging, DON'T RESTART OSU!, IT WILL ALSO MAKE THE SCORE GO UNSUBMITTED.

here i'm gonna quote VeilStar:

VeilStar wrote:

You guys....

When score submission failes it's always due to a connection issue.

If you were logged in when you got your score, osu! will retry to submit that score for an hour. (A notificication will pop up at the bottom right.)
If the hour passes, or you have closed osu! since, the score is lost. It's that simple.

Now this is not to be confused with delayed database updates.
In this case your score DID submit, but it will not be under 'global rankings' untill the database updates.
You will see your score under your 'recent plays' (last 24h), but nowhere else, untill it updates.
In this case all you can do is wait a few minutes to a few hours.

The third thing is your pp getting stuck.
In this case your score will be submitted, will be under global rankings, and will be in your top performances list.
However neither your rank nor total pp amount will update.
In this case there's 2 things you can do;
Either gain at least 1 more total pp to get the database to update both the play that forced it to update
and the previous play that it didn't count.
Or you can wait about 24h untill everyone's (including yours) rank gets recalculated.

After this wall of text you should be able to identify your issue and realise that it's not a bug and you won't get your score/pp,
at least not when it's the first case.
Vindypp
My score didn't count


So I set a score on black rover extra with HR
37x100
2 miss
420 combo
92.55 acc


It would have been my top play but it didn't count, I know I was connected to the internet as my osu was working fine I refreshed my browser and the play was in my recently played just without the 3 dots and no pp but the accuracy was there so I know I was connected to the internet. I waited like 45 minutes and it did not submit.
So is the play just lost now?

If you look at my profile it should be in my recently played for know
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