forum

[Archived] Can't login to osu! from new computer.

posted
Total Posts
2
Topic Starter
Genjuro
Problem Details:

Bought a new computer > installed osu! > attempted to login > got a "you need to verify you identity message" and clicked it > a browser page opens with the message "Your access has been verified! Thanks for your cooperation." > alt tab back to osu! but the verification is still pending

Video or screenshot showing the problem:

https://osu.ppy.sh/ss/9923924

osu! version: 20171227cuttingedge

(I'm actually on osu! stable but this version was chosen by default so i left it like that, I used cutting edge on my old computer though.)
Dntm8kmeeatu

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Please sign in to reply.

New reply