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[Archived] Verification problem.

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Total Posts
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dzuzahh
1 post
Joined December 2015
Topic Starter
dzuzahh
Problem Details: My Windows just got reinstalled. So I downloaded osu installer. Logged into the game and got notification to verify. After everything I still cannot log in game as You can see on screenshot (even with verified account). What should I do? If something were incomprehensible, I would like to apologize in advance. Greetings, and have a nice Xmas :)



Video or screenshot showing the problem: https://imgur.com/a/kBNeX



osu! version: 20170731.2
Death
Technical Support Team
20,476 posts
Joined September 2013
Death

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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