[Archived] I have already verify my account and cannot connect

queteimportawn_old

Joined February 2014

Topic Starter

queteimportawn_old 2017-12-05T03:49:18+00:00

Problem Details: I have downloaded the latest version of Osu! recently and when trying to connect to my account, it said that i had to verify my e-mail and i did it, but after then it's still asking for my account to be verify completely, i don't know why does this happens, PLEASE HELP MEE

i want to play osu! online

Video or screenshot showing the problem:

osu! version: 20150305

Last edited by queteimportawn_old 2017-12-05T03:56:10+00:00, edited 1 time in total.

Sandy Hoey

3,605 posts

Joined October 2015

Sandy Hoey 2017-12-05T03:55:12+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

queteimportawn_old

6 posts

Joined February 2014

Topic Starter

queteimportawn_old 2017-12-05T03:59:59+00:00

Sandy Hoey wrote:
Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh

Now i can't connect my account on the osu! client

queteimportawn_old

6 posts

Joined February 2014

Topic Starter

queteimportawn_old 2017-12-05T04:08:12+00:00

Upskirt

643 posts

Joined April 2014

Upskirt 2017-12-05T04:08:23+00:00

Before anything, make sure you are using the latest Stable version of the osu! client.

Found at the bottom of your menu options, it should say stable 2017 with the date.

Restart your PC then verify before opening the client and logging in.

queteimportawn_old

6 posts

Joined February 2014

Topic Starter

queteimportawn_old 2017-12-05T04:11:04+00:00

Upskirt

643 posts

Joined April 2014

Upskirt 2017-12-05T04:14:21+00:00

Dntm8kmeeatu wrote:
Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

Use the new website.

queteimportawn_old

6 posts

Joined February 2014

Topic Starter

queteimportawn_old 2017-12-05T04:16:26+00:00