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[Archived] Help me fix this problem please!

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PIatforms
Topic Starter
PIatforms
Problem Details:
Anyone else getting this problem and u know how to fix feel free to comment

im a offline player
i have 2k beatmap
i restarted my pc
i saw settings keeps getting reset more oftenly everytime i restart or turn off my pc
when i play i saw some beatmaps are missing
so i checked my beatmaps i have 589 but i have 2k above
when i checked the game files some beatmaps are missing in the game are in the game files
so there is no problem its osu!
NO the beatmaps are not corrupted
so i backed up my songs and skins also replays since im a offline player
i uninstalled osu then reinstalled it
so i put my song skins and etc back in the game files
from what i found it became worse from 589 it became 31! my beatmaps wont load at all!
its a huge problem for me

I Love The Game
but sometimes it anger me not because i choke on a beatmap and failed to fc it
its the bug as i saw others are getting the same problem too

so Peppy please fix this annoying bug or glitch! :( :( :( :(

Version of osu!: the latest

Edit:thanks for the reply but i fixed by going to game files move all osu files into the desktop clicked repair osu! reset settings and restarted my pc

but Peppy please fix this as its still a problem and it might happen again in the future not just to me but to all the players.

- i won't be active on this account anymore as this is not my main account its just my test account all location and informations are FAKE! ty.

But i am still gladly to read this Post on my main and happy to reply.
Last edited by PIatforms , edited 3 times in total.
Death
Technical Support Team
20,476 posts
Joined September 2013
Death
Normally reinstalling osu! does not solve anything, as is evident in this case.

Make sure you are not grouping by anything and reload all of your beatmaps with F5
Also check to make sure you are displaying beatmaps from 0 to 10+ stars in options. Those sliders are right at the bottom of the "Gameplay" section.
Kao
1,869 posts
Joined September 2015
Kao
You just admitted you had more than two accounts. Take note that having more than one account is bannable.
Please contact accounts@ppy.sh and say which are the two accounts you have so you don't get a worse punishment.

Otherwise,
Try going to the osu! folder and go find osu!.db and delete it. Take note this will make osu! recheck all maps and this might take some time.
Usual location for the osu! folder
Current default filepath:
C:\Users\<Username>\AppData\Local\osu!

"C:" is your harddisk with osu! installed.

Old installer filepath:
C:\Program Files\osu!
C:\Program Files(x86)\osu! (for 7 64-bit or 8)
If that still doesn't work,
Try finding where osu! is located and move it somewhere else, like the desktop to test it if that solves the problem.

If that still doesn't work, maybe permissions were broken.
You can go to settings and click on the Repair folder permissions option like so,


You can also manually set the permissions yourself but it's gonna take some steps
  1. Navigate through the root folder of osu! and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Owner tab and click on "Edit..."
  4. Choose your account and click on "Replace owner on..."
  5. Click on OK and wait for it to apply.
SPOILER

After that
  1. Navigate through the root folder of osu! again and open up the properties
    1. Select then Alt + Enter or
    2. Right click > Properties
  2. Go to Security tab and click on Advanced
  3. Go to Permissions tab then "Change Permissions..."
  4. Click on "Add..." and enter your Username there
  5. Click on OK and select on Allow all (at the top)
  6. Click on OK and wait for it to apply.
SPOILER


If that still doesn't work, run a repair
Here are steps you can do to repair osu!
Method 1: Launch Repair Dialog
  1. Hold down the Shift key on your keyboard.
  2. While holding Shift, double click the osu! icon on your desktop.
  3. Continue holding Shift until you see the recovery dialog prompt.
  4. From there, click on the "Repair osu!" option
Method 2: Shortcut
If you have the "repair osu!" Shortcut, opening that also works.


Method 3: Config Shortcut
If you don't have the "repair osu!" Shortcut, you can create one instead.
  1. Right click osu!.exe > Create a shortcut
  2. Open properties of the shortcut
    1. Select then Alt + Enter or
    2. Right click > Properties
  3. Set Target to ...\osu!.exe -config
  4. Press OK then open the shortcut
Method 4: Text document
You can also force the updater to run by creating a new text document in your osu! folder called "help". Right-click in an empty space in your osu! folder, and choose New > Text Document.
SPOILER
Name it help and then run osu! to start the updater in forced maintenance mode.
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