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[Archived] I cannot modify my avatar

posted 2017-06-09T04:55:54+00:00

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4

Gilneizinho

Joined June 2015

Topic Starter

Gilneizinho 2017-06-09T04:55:54+00:00

When I load a new avatar, it just does not change, the old one continues. I've tried 10 times and continue with the old

Dntm8kmeeatu

Technical Support Team

Joined December 2014

Dntm8kmeeatu 2017-06-09T05:37:12+00:00

Are you changing from Ingame or the Website? It can take up to a couple hours to update ingame, so be patient. If it changes on the website, you should have nothing to worry about.

Gilneizinho

Joined June 2015

Topic Starter

Gilneizinho 2017-06-09T05:52:04+00:00

No, in the case of the site does not change and as a consequence of that the game also does not change.

Dntm8kmeeatu

Technical Support Team

Joined December 2014

Dntm8kmeeatu 2017-06-09T07:22:45+00:00

Are you getting an error? Please try using the website if you aren't. Also make sure your avatar is not above 256x256 in resolution and is 87.9kb or less in size.

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