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[resolved] Bancho connectivity help & troubleshooting

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Total Posts
468
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SuperMoutarde
257 posts
Joined November 2012
SuperMoutarde
Hello!

I'm having trouble wih Bancho today. I get disconnected every 20 seconds or so. It manages to connect but just cannot stay connected. It was working very well with the exact same config yesterday (same laptop/internet). I don't think it's an issue caused by my internet connexion, because everything else ir running smoothly.

Any idea on how to fix?
Kuroneko-sHerald
1,081 posts
Joined August 2008
Kuroneko-sHerald
As you can see here today there were problems with servers.
SuperMoutarde
257 posts
Joined November 2012
SuperMoutarde

Kuroneko-sHerald wrote:

As you can see here today there were problems with servers.
Oh ok sorry, I didn't know about this page, I'll check it out when I have problems now. Thank you!
AngelHoney
2,155 posts
Joined May 2009
AngelHoney
hi there !

i have a problem for hitsounds , im not sure is that problem for me only

http://osu.ppy.sh/s/76444 here is my mapset

when i see AUTO on osu mode , its okay

but when i try to see AUTO on ctb/mania mode , its ...lol (i mean hitsound is softwhistle in osu , but in ctb/mania , hitsound is normalwhislt >_>

hope you can understand what i say ~

and ..do you have same problem o.o?
peppy
19,301 posts
Here since the beginning
peppy
this is not the right thread.
Jackoz_old
7 posts
Joined July 2012
Jackoz_old

Oinari-sama wrote:

Jackoz wrote:

I still can't connect to Osu. It's still stuck on Connecting. I opened 13381 and 13382 TCP ports in Windows Firewall, and nothing happens. I also disabled my antivirus.

EDIT: If it helps, I can't access stat.ppy.sh. It just returns a 502 Bad Web Gateway. I can also log in to my web account(obviously). I also forwarded 13381 and 13382 in my router. It's the same as before though, still stuck at connecting at the log in page.

I also reinstalled Osu!.

Please look into this. It's been months since I reported it. I get the feeling of being ignored...
Does the 502 error only happen to osu related sites? Have you tried clearing browser cache and cookies then restart the browser?

I don't know how much this is going to help but it's worth a try anyway...
Did that. Worked like a charm. I can connect to stat.ppy.sh again.
Problem is, that darn Connecting phase of the Log-in.
Can't anybody help? I tried everything but slamming my laptop on the floor.

MAJOR EDIT:

OtaTako_71D wrote:

Well fix my problem by myself.
I just install a new firewall and it all fix the problem. :)
^ This worked for me. See the following posts to see what firewall...
makipogz
9 posts
Joined October 2011
makipogz
it displays bancho connectivity error please help me log in..
Andriani
10 posts
Joined January 2010
Andriani
I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.
IvaTwist
2 posts
Joined September 2012
IvaTwist
it says my bancho or whatever is too old, i mean, what? i have no idea of what that means and i have no idea of what to do...
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
Your client is probably way out of date. Run osume.exe and it should update you to the latest version.
OtaTako_71D
21 posts
Joined October 2012
OtaTako_71D

makipogz wrote:

it displays bancho connectivity error please help me log in..
Can you log-in on the game before this problem happen?
If not, try to allow osu! in your firewall settings.
xSky034
1 post
Joined February 2013
xSky034
i need help bancho wont connect :(
fallensurreal
1 post
Joined February 2012
fallensurreal
I can't connect and I can't even make an account.

I tried everything portfoward, check if the ip is blacklisted,

When I try to connect it just says fail to connect :/
jesse1412
1,457 posts
Joined January 2010
jesse1412


Keep getting this when I try to log in.

EDIT: Test build works fine.
Uni
Global Moderator
250 posts
Joined December 2010
Uni
Re-install/Run osume? it might work
jesse1412
1,457 posts
Joined January 2010
jesse1412

Cookie wrote:

Re-install/Run osume? it might work
Nope.

Still happening, how long does this usually take to fix itself?

Will it even fix itself?
Andriani
10 posts
Joined January 2010
Andriani

Andriani wrote:

I am also having problems connecting. I'm using a mobile connection, because i move alot, but it has worked before too, so why not now? This has been happening for like a week or two. Tried opening ports.
So there isn't any known fixes for this?
SweetieShy
1 post
Joined November 2012
SweetieShy
I receive a "Bancho Authentication failed." While trying to log into Osu! I'm not sure why it even logged me out and I used to be able to play online with no problems. My firewall and router settings have not been changed. I'm not sure what the problem is at all :S

Edit:Seemed to fix the problem. When logging into the website my password has a capital while on the client it doesn't. Peculiar.
Last edited by SweetieShy , edited 1 time in total.
Sirgofman
4 posts
Joined January 2013
Sirgofman
same problem =(
duck123
7 posts
Joined March 2013
duck123
Receiving data... only happens on my mobile connection so i think it has something to do with open ports (mobile has all closed vs. this one is partially open).
Merengil
1 post
Joined May 2011
Merengil
I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Andriani
10 posts
Joined January 2010
Andriani

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.
Shadow
188 posts
Joined March 2010
Shadow
Nevermind, problem has resolved itself.
Sharonana
1 post
Joined November 2012
Sharonana
I have a problem - it seems that my osu can't connect other than in a time window of few hours in the morning every day (or sometimes just randomly but very rarely). It doesn't work on both of my computers who are connected to the internet but my internet works completely fine and I have absolutely no clue what's wrong. Anyone has an idea how to solve it? thanks <3
lody tomiya
57 posts
Joined August 2012
lody tomiya
help, when i start osu, it doesn't automatically log in. when i tried to click my username in the upper left corner, a notification pops up and say "an error has occured somewhere in osu! and has been reported. osu! will attempt to keep running". i tried to reinstall osu but the problem's still there
Ryuuzuki
14 posts
Joined April 2013
Ryuuzuki
it is havent fixed yet? after last update this all happened. i hope they fix it soon...
i cant submit my scores LOL ...
theowest
osu! Alumni
6,891 posts
Joined January 2009
theowest

Andriani wrote:

Merengil wrote:

I had a pretty big problem with Osu!, and I've just solved it, so I think imma post my solution right here :)
It's really a wonderful game and I can soooo understand people who are missing it : o

Thing is, Osu! has trouble connecting because of Speedbit Video Accelerator, that I had to uninstall to make it work. Be careful though, you must do a "custom" uninstallation, and not an "automatic" one. Then on each dialog that appears, you have to click "Select all" and then go to the next step with "Next".

Hope this helps :)
Wow, this actually worked for me! Thanks a ton! You should add this one to the solutions on page 1.
these how now been added to the op
Ryuuzuki
14 posts
Joined April 2013
Ryuuzuki
replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe
lody tomiya
57 posts
Joined August 2012
lody tomiya

Ryuuzuki wrote:

replace osu! exe with this one maybe ... http://s.ppy.sh/release/osu!.exe
still doesn't work ._.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline
how do i log out in game :shock:
XPJ38
osu! Alumni
3,570 posts
Joined February 2010
XPJ38

ZedCraftOnline wrote:

how do i log out in game :shock:
Go to Options > Online tab > click on "Logged in as..." > click on Logout.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline
[

XPJ38 wrote:

how do i log out in game

Go to Options > Online tab > click on "Logged in as..." > click on Logout.
but it doesn't pop anything
XPJ38
osu! Alumni
3,570 posts
Joined February 2010
XPJ38

ZedCraftOnline wrote:

but it doesn't pop anything
Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.
ZedCraftOnline
4 posts
Joined April 2013
ZedCraftOnline

XPJ38 wrote:

ZedCraftOnline wrote:

but it doesn't pop anything
Maybe that's because you're running the game in full screen? Untick "Fullscreen mode" under the Graphics tab and see it is any better.
thanks but i downloaded again and it worked
Toppcom
1 post
Joined April 2013
Toppcom
I want to play with my friends, i can log in, start a lobby, but after a short while i disconnect. First i get removed from the game lobby, (if I was in one) NOTE: my friends can't see me in lobby, but i can still see the lobby. Then I get sent back to the main menu. I've enabled Osu! in my firewall, and made a rule for the ports. I'm not loosing my internet, as i am still skyping with my friends when i drop.
yorickblabla
2 posts
Joined February 2012
yorickblabla
Hello people,

I hope anyone here is able to help me.

27-04-1013 i had to run an osu update, which installed fine (as far as i could see)
When i started playing, i notices a split second freeze every 2 seconds. A friend of mine suggested repairing osu via the original installer.
I did repair osu, and after re-initialising every song the freeze was gone; however, i wasn't able to connect to bancho ever since. Does anyone know any reason as to why that is? Thanks in advance for any suggestions.

Specifics:
i'm running a viao laptop with windows 7 SP 1.
Processor: Intil Core i3-2310M with 2.10Ghz
4,00 Gb RAM
640bit operating system
AMD Radeon HA 6470M video card (?)

My knowledge on these kind of subjects is minimal, so it could be something very simple.
I have tried restarting osu, restarting my laptop and anything suggested above.

Again, thanks in advance for any suggestions

Yorick

Edit: Nevermind, somehow things worked out after reinstalling osu 4 times.
Last edited by yorickblabla , edited 1 time in total.
ZenoDiac
117 posts
Joined August 2011
ZenoDiac
My game disconnects from bancho only when I push F8/F9(to see friends),which is weird. It then reconnects after 5 secs, which is a bugger when trying to play online and getting kicked out.
I've tried about all the solutions listed and nothing seemed to work for my disconnection problems.I asked a friend to come test his game on my line and he received the same problems.
Thus I conclude it to be my internet connection - though I have NO problems at with any of my other online games. Perhaps the port is being shaped? Though it should be unshaped for games...Any help?
funnytrees
28 posts
Joined September 2012
funnytrees
My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...
Trace Routes were the same in two different locations.

Any other solutions other than wait?
YunoFanatic
1,699 posts
Joined April 2013
YunoFanatic
or just ur connection is slow
Zaphirox
313 posts
Joined March 2013
Zaphirox

funnytrees wrote:

My scores don't seem to be submitting. After finishing a song, the screen is stuck on "Receiving online scores...".
My firewall allows osu!, ports 13381 and 13382 are open. I can log in, play multiplayer etc.

Trace Route to osu.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 2 ms
2 10.1.80.1 10 ms
3 130.81.46.82 P0-5-0-4.WASHDC-LCR-21.verizon-gni.net 12 ms
4 130.81.199.130 ae3-0.RES-BB-RTR1.verizon-gni.net 18 ms
5 152.63.38.117 0.xe-4-0-0.BR2.IAD8.ALTER.NET 13 ms
6 129.250.8.33 ae-20.r04.asbnva02.us.bb.gin.ntt.net 52 ms
7 69.31.31.32 xe-4-0-3.ar1.iad1.us.nlayer.net 12 ms
8 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
9 69.31.31.90 as13335.xe-7-0-3.ar1.iad1.us.nlayer.net 11 ms
10 108.162.203.94 28 ms
Trace complete

Trace Route to cho.ppy.sh
SPOILER
Hop IP Address Host Name Response Time
=== ========== ========= =============
1 192.168.1.1 1 ms
2 10.1.80.1 10 ms
3 130.81.46.80 P0-5-0-4.WASHDC-LCR-22.verizon-gni.net 10 ms
4 130.81.209.222 ae5-0.RES-BB-RTR1.verizon-gni.net 10 ms
5 152.63.38.165 0.xe-10-0-0.BR2.IAD8.ALTER.NET 11 ms
6 4.68.62.137 ae17.edge1.washingtondc12.level3.net 15 ms
7 4.69.158.18 vl-3501-ve-115.ebr1.Washington12.Level3.net 23 ms
8 4.69.143.217 ae-8-8.ebr1.Washington1.Level3.net 12 ms
9 4.69.134.134 ae-71-71.csw2.Washington1.Level3.net 28 ms
10 4.69.149.82 ae-2-70.edge3.Washington4.Level3.net 13 ms
11 4.53.116.66 SOFTLAYER-T.edge3.Washington4.Level3.net 15 ms
12 173.192.18.195 ae7.bbr02.eq01.wdc02.networklayer.com 18 ms
13 173.192.18.155 ae1.bbr02.eq01.chi01.networklayer.com 48 ms
14 173.192.18.131 ae1.bbr02.cs01.den01.networklayer.com 60 ms
15 173.192.18.148 ae1.bbr01.eq01.sjc02.networklayer.com 84 ms
16 173.192.18.249 ae5.dar01.sr01.sjc01.networklayer.com 84 ms
17 50.23.118.131 po1.fcr01.sr01.sjc01.networklayer.com 86 ms
18 No reply from host
19 No reply from host
20 No reply from host
21 No reply from host
etc...
Trace Routes were the same in two different locations.

Any other solutions other than wait?
hmm I can totally say click local score then go back to global ranking then press f5 works well for me though
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