[Archived] I cant submit scores

SmoothCat

Joined November 2015

Topic Starter

SmoothCat 2019-10-16T17:17:05+00:00

So everytime when i complete a map osu tells me "A fatal error occured when trying to submit this score. We are working on a fix for this!" and as it seems like it happens on every score i try to submit and it pisses me off cause i just did a 7star pass und it didnt got submitted so how can i fix this?????

screenshothttps://imgur.com/a/W3RcXHm

osu! version: Stable 20191006.1 (latest)

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2019-10-16T22:52:15+00:00

Try using the default skin for a bit to see if that fixes the issue. Please also post the "runtime.log" file from your osu!\Logs folder.

Last edited by Death 2019-10-16T22:52:30+00:00, edited 1 time in total.

SmoothCat

70 posts

Joined November 2015

Topic Starter

SmoothCat 2019-10-20T15:53:29+00:00

Death wrote:
Try using the default skin for a bit to see if that fixes the issue. Please also post the "runtime.log" file from your osu!\Logs folder.

Sorry for my late response now but...the error somehow disappeard but now a few days later its back again and i have no idea why so heres the runtime.log: https://www.mediafire.com/file/zxlmqv61yqa8i0j/runtime.log/file

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2019-10-21T01:18:23+00:00

Is this log from after you received the error message, but before you restarted the game?

Did you try doing what I wrote?

SmoothCat

70 posts

Joined November 2015

Topic Starter

SmoothCat 2019-10-21T08:39:29+00:00

Death wrote:
Is this log from after you received the error message, but before you restarted the game?

Did you try doing what I wrote?

it was when i got the error and had the game still on and yeah i tried what you wrote but it makes no diffrence the only thing that works is restarting the game a couple of times but this means i have to play atleast 1 map when i start the game to make sure it works and if it dont i have to restart and try again

PS: Maybe i should mention that many things are broken since the last osu update like the thing that it wont submit scores sometimes and everytime when i start obs to start streaming the games crashes and when i close obs it also crashes so idk maybe the devs broke something idk like i got all these errors instantly after the last update

Death

Technical Support Team

20,476 posts

Joined September 2013

Death 2019-10-21T08:44:15+00:00

You should try reinstalling your graphics drivers as that is usually the cause of this issue.

SmoothCat

70 posts

Joined November 2015

Topic Starter

SmoothCat 2019-10-21T09:07:16+00:00