I can't connect to Bancho/Play multi and I am unable to log into my account in the game. It works perfectly fine on the website but I couldn't get it to work in game. I have gotten unrestricted about a month and a half ago. I have also changed my password and tried several of things with no signs of the problem resolving itself.
I have tried: Disabling my firewall and antivirus, letting osu!.exe through my firewall, disabling my LAN auto connecting, updating osu!, restarting my PC, reinstalling osu! and I'm not using any VPN's.

Some more things that are extremely confusing is that I can still submit scores as you can see on my profile, I've submitted lots of them. And I don't know if it helps but I can connect to osu!lazer.

I've contacted peppy and the osu!support team but it seems that they either forgot about me or need more time than a month for my issue. My last message was me sending them my network.log file.


Any help is appreciated, thanks in advance.

Halp ;W;

Can you send your network.log file here as well? Try taking a look at this thread if you haven't already.

I apologize for the extremely delayed response but here it is : 2019-03-02T11:46:10: ----------------------------------------------------------
2019-03-02T11:46:10: Network Log for Jura
2019-03-02T11:46:10: osu! version unknown
2019-03-02T11:46:10: Running on Microsoft Windows NT 6.1.7601 Service Pack 1, 4 cores
2019-03-02T11:46:10: ----------------------------------------------------------
2019-03-02T11:46:11: Request to https://osu.ppy.sh/web/check-updates.php?action=check&stream=cuttingedge&time=636871275709420011 () successfully completed!
2019-03-02T11:46:13: Request to https://osu.ppy.sh/p/changelog?updater=3&test=1 () successfully completed!
2019-03-02T11:46:16: Request to https://osu.ppy.sh/web/check-updates.php?action=check&stream=cuttingedge&time=636871275767720011 () successfully completed!
2019-03-02T11:46:22: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:46:22: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:46:22: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:46:22: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:46:22: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://ce.ppy.sh () successfully completed!
2019-03-02T11:46:23: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:47:00: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:47:00: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:47:00: Request to https://c4.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:47:00: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c4.ppy.sh () successfully completed!
2019-03-02T11:47:01: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:47:22: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:47:23: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:47:23: Request to https://c4.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:47:23: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c4.ppy.sh () successfully completed!
2019-03-02T11:47:23: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:47:54: Request to https://c5.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:47:54: Request to https://c5.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:47:54: Request to https://c5.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:47:55: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c5.ppy.sh () successfully completed!
2019-03-02T11:47:55: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:48:32: Request to https://c5.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:48:32: Request to https://c5.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:48:32: Request to https://c5.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:48:32: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:48:33: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c5.ppy.sh () successfully completed!
2019-03-02T11:48:55: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:48:55: Request to https://c6.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:48:55: Request to https://c6.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:48:55: Request to https://c6.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:48:56: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c6.ppy.sh () successfully completed!
2019-03-02T11:48:56: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:49:15: Request to https://osu.ppy.sh/web/osu-error.php () successfully completed!
2019-03-02T11:49:31: Request to https://osu.ppy.sh/web/check-updates.php?action=check&stream=cuttingedge&time=636871277712130011 () successfully completed!
2019-03-02T11:49:44: Request to https://b.ppy.sh/thumb/478917l.jpg () successfully completed!
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2019-03-02T11:49:45: Request to https://b.ppy.sh/thumb/166601l.jpg () successfully completed!
2019-03-02T11:49:45: Request to https://b.ppy.sh/thumb/292644l.jpg () successfully completed!
2019-03-02T11:49:48: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:49:48: Request to https://c6.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:49:48: Request to https://c6.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:49:48: Request to https://c6.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:49:49: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c6.ppy.sh () successfully completed!
2019-03-02T11:49:49: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:50:05: Request to https://b.ppy.sh/thumb/495334l.jpg () successfully completed!
2019-03-02T11:50:05: Request to https://b.ppy.sh/thumb/534116l.jpg () successfully completed!
2019-03-02T11:50:05: Request to https://b.ppy.sh/thumb/373744l.jpg () successfully completed!
2019-03-02T11:50:05: Request to https://b.ppy.sh/thumb/255629l.jpg () successfully completed!
2019-03-02T11:50:06: Request to https://b.ppy.sh/thumb/40495l.jpg () successfully completed!
2019-03-02T11:50:18: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:50:18: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:50:18: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:50:18: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:50:18: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://ce.ppy.sh () successfully completed!
2019-03-02T11:50:19: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:50:27: Request to https://b.ppy.sh/thumb/63112l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/451250l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/276419l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/418441l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/239262l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/130104l.jpg () successfully completed!
2019-03-02T11:50:31: Request to https://b.ppy.sh/thumb/221954l.jpg () successfully completed!
2019-03-02T11:50:49: Discord RPC ready
2019-03-02T11:50:53: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:50:53: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:50:53: Request to https://ce.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:50:53: Request to https://ce.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:50:54: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://ce.ppy.sh () successfully completed!
2019-03-02T11:50:54: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/586144l.jpg () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/477725l.jpg () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/451830l.jpg () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/520940l.jpg () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/12483l.jpg () successfully completed!
2019-03-02T11:51:09: Request to https://b.ppy.sh/thumb/513590l.jpg () successfully completed!
2019-03-02T11:51:30: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:51:30: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:51:30: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:51:30: Request to https://c4.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:51:30: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:51:31: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c4.ppy.sh () successfully completed!
2019-03-02T11:52:01: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fx=dotnet30|dotnet35|dotnet45|dotnet45|dotnet4&ch=********************************************************************************************************************************************************************&retry=0 () successfully completed!
2019-03-02T11:52:03: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 1/2).
2019-03-02T11:52:03: Request to https://c4.ppy.sh () failed with RequestTimeout (retrying 2/2).
2019-03-02T11:52:03: Request to https://c4.ppy.sh () failed with RequestTimeout (FAILED).
2019-03-02T11:52:03: Request to https://osu.ppy.sh/web/bancho_connect.php?v=b20190226cuttingedge&u=Beaky&h=********************************&fail=https://c4.ppy.sh () successfully completed!
2019-03-02T11:52:04: Request to https://osu.ppy.sh/web/osu-checktweets.php () successfully completed!
2019-03-02T11:52:04: Request to https://b.ppy.sh/thumb/798261l.jpg () successfully completed!
2019-03-02T11:52:04: Request to https://osu.ppy.sh/web/check-updates.php?action=check&stream=cuttingedge&time=636871279247270011 () successfully completed!


And I've already tried everything on that thread.