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[Archived] account verification bug

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mwabirdy
1 post
Joined September 2017
Topic Starter
mwabirdy
Problem Details:the osu site tells me that my account is check but I can not access the multi-player because osu tells me that the account is not verified (and I can not do the: / verification XXXX ) :(



Video or screenshot showing the problem:



osu! version: 20171106
Death
Technical Support Team
20,476 posts
Joined September 2013
Death

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
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