1. osu!community
  2. osu!
  3. Help
  4. Resolved Issues
Problem Details:the osu site tells me that my account is check but I can not access the multi-player because osu tells me that the account is not verified (and I can not do the: / verification XXXX ) :(

Video or screenshot showing the problem:

osu! version: 20171106

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Please sign in to reply.