[resolved] I can't connect to my account

posted
Total Posts
4
Topic Starter
wad
Problem Details: I tell you: I was downloading osu! again, because my hard drive had been broken; and well, I formatted the pc. Well (x2), that I tried to connect with my account to the game, and asked me to verify my identity or something like that (then there will be screenshots). And when entering the link that redirects you the game, I left that I had already verified my account and everything. Then, when I entered the game he told me that he verified it anyway.

So, I can not enter my account in the game, that's it.

But, to mention that before downloading the game again and all this, I got to the page of the game and I got to change the avatar (it was a little ugly XD). And that, there asked me to verify the account and I did it.

It is understood?



Video or screenshot showing the problem:



osu! version: 20171106.5
Death

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Ppus
do the verification again, it actually worked for me
Topic Starter
wad

Death wrote:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
Thanks, it worked perfectly. I can already connect to my account from the game. ♥
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