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posted
Problem Details:
I formatted my hard drive because it was full of unnecessary stuff, reinstalled Windows and downloaded osu!. When I log into my account, it just keeps asking me everytime to verify my identity so I can play online, even if I already verified it. What do I have to do to make my account work again inside the game? Am I missing something? Thanks in advance! :)


Video or screenshot showing the problem:
https://osu.ppy.sh/ss/9411378


osu! version: 20160403.6
posted

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
posted

Venzire wrote:

Dntm8kmeeatu wrote:

Please try logging out of the game, then logging out of the website, using the new design accessible here https://osu.ppy.sh/home

After logging out of both, please wait a few minutes. Then log back into the website, then into the client.

If that doesn't work, please contact accounts@ppy.sh
It worked. Thanks a lot!
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