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[resolved] bug osu supporter

  2. osu!community
  3. osu!
  4. Help
  5. Resolved Issues

[resolved] bug osu supporter

Ferra_San FR
posted
I have buy 1 month of supporter but I do not see it appear

> http://prntscr.com/fwqyco
> http://prntscr.com/fwqyni

My supporter should be valid until 28/08 but it has not been taken into account.
Nikosbks GR
posted
Contact accounts@ppy.sh about it. Make sure to provide a screenshot of the receipt of the purchase. Note that it might take a few days for them to reach out to you.
Ferra_San FR
posted
done. and i just saw peppy delete my actual supporter wtf
Spedoinky US
posted
Same thing is wrong with mine, bought 6 months, no response from support. It's almost been a week. You'd be better off trying to a refund.
Spedoinky US
posted

Ferra_San wrote:

I have buy 1 month of supporter but I do not see it appear

> http://prntscr.com/fwqyco
> http://prntscr.com/fwqyni

My supporter should be valid until 28/08 but it has not been taken into account.

Same thing is wrong with mine, bought 6 months, no response from support. It's almost been a week. You'd be better off trying to get a refund. They must not care about the recent osu supporter problems, as I've seen multiples of these and they have just been put in resolve as invalid.
Venix PL
posted
try to keep your things in one post
Ferra_San FR
posted
Peppy give me my supporter now. Apparently it is a paypal bug.
nibs CA
posted
https://twitter.com/osustatus/status/887110665378320384
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