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[Archived] My game won't submit any scores.

posted
Total Posts
10
wNky
4 posts
Joined September 2011
Topic Starter
wNky
Problem Details:
Since Yesterday I can't submit any of my scores, I am connected to bancho for sure since I can play Multiplayer.
It's kindoff sad because I lost a good score (2nd&3rd screenshot)
All my scores are just saved in my local scores basically.
I've tried restarting osu and my pc, also relogged on my account. I tried waiting in the ending screen and I tried changing to cuttingedge.
None of that worked.. Any other ideas?


Video or screenshot showing the problem:
https://puu.sh/tYBA1/5a094f35fa.jpg
https://puu.sh/tYBL9/580c57dd82.jpg (new scores)
https://puu.sh/tYBSi/089c88ec01.jpg (old score)

osu! version: latest and cuttingedge
Sandy Hoey
3,605 posts
Joined October 2015
Sandy Hoey
Closing osu! when the scores do not instantly submit is just about the worst thing you can do. If scores are not instantly submitted after a play, they will attempt to upload for 2 hours after the play. However, if you quite osu!, that process is disrupted and the scores will forever sit in your local files, never to see the light of day
wNky
4 posts
Joined September 2011
Topic Starter
wNky
I am aware of that and I also waited for over an hour for maps to submit, it just won't happen.
It's also not just one map, none of my maps work... so should I wait like 2 hours for every map?
Kao
1,869 posts
Joined September 2015
Kao
Method 1: Antiviruses or Firewall
  1. Try checking if your antivirus isn't blocking osu! From connecting
Method 2: IP conflicts
  1. Try turning off your router by unplugging it and wait for 5 minutes before turning it on again.
Method 3: Reset adapter
  1. Try disabling ethernet adapter then enable it again
SPOILER

Method 4: DNS Cache
  1. Try clearing DNS
    1. Open up run (Windows logo + R)
    2. Type cmd and press enter
    3. Type ipconfig /flushdns and press enter
SPOILER

Method 5: Try using a VPN
  1. You can try using a VPN like [lucky:1337]Psiphon[/lucky:1337] and see if it works from there
    Just download from the website and open it, after it connects try again.
wNky
4 posts
Joined September 2011
Topic Starter
wNky

Kao wrote:

Method 1: Antiviruses or Firewall
  1. Try checking if your antivirus isn't blocking osu! From connecting
Method 2: IP conflicts
  1. Try turning off your router by unplugging it and wait for 5 minutes before turning it on again.
Method 3: Reset adapter
  1. Try disabling ethernet adapter then enable it again
SPOILER

Method 4: DNS Cache
  1. Try clearing DNS
    1. Open up run (Windows logo + R)
    2. Type cmd and press enter
    3. Type ipconfig /flushdns and press enter
SPOILER

Method 5: Try using a VPN
  1. You can try using a VPN like [lucky:1337]Psiphon[/lucky:1337] and see if it works from there
    Just download from the website and open it, after it connects try again.

thanks for the help, but none of that actually workd :cry:
wNky
4 posts
Joined September 2011
Topic Starter
wNky
Seems to be fixed now, weird I didn't do anything this time.. Thanks for all the help tho :lol:
maxotyi
1 post
Joined March 2014
maxotyi
same issue . no real fix? pretty sure nothing's wrong with my net
Sleepteiner
125 posts
Joined August 2014
Sleepteiner
I had this same issue a couple days ago. The game would hang on "Loading results..." and would never even attempt to send the score. There was no error message, so it doesn't appear to be a regular connection issue. This happened twice in a row. Restarting the game fixed the issue for me, but the fact that so many other people have been having this same issue recently gives reason for the support team to look into this issue more.

One other thing that I noticed is that, in the session that this issue occurred for me, the more and more I played different maps, the more the game's sound would stutter when I selected a map. That stuttering became pretty bad right before this issue started happening. If anyone else who has experienced this score submission issue also experiences this progressive sound stuttering issue, please post that information in this forum.

I originally didn't feel like posting anything about this, but then I saw that a prominent member of our community was effected by what looks to be the exact same issue. https://www.youtube.com/watch?v=07V8COrq-gE. Due to this, there is a lot of misinformation floating around that is harmful to this game's support team. Addressing this issue would get rid of that misinformation.

t/561392 appears to be a duplicate of this thread. Merging the two threads would save a lot of time and effort.
Pr0gst3r
2 posts
Joined May 2015
Pr0gst3r
I have a question so idk if someone can something do about that but i'll try so the player BeasttrollMC got an new top pp score but its didnt got submitted so ye idk what do im asking here is an screenshot i think it a bug idk. http://prntscr.com/ecnhxs . :( https://www.youtube.com/watch?v=07V8COrq-gE here youtube link
MillhioreF
Pro Tester
5,004 posts
Joined July 2011
MillhioreF
For anyone who's experiencing crashes from this, please click pippi at the "osu! crashed" screen to get a stack trace for the dev team to use to track down the bug, since I don't think it's ever happened to anyone on the dev team.

If you get "osu! has stopped working" instead, open the Windows Event Viewer, and the stack trace should be in an Error entry under Windows Logs -> Application.

If you're not crashing at all, and scores get stuck on "Loading results...", go to your osu!/Logs folder and upload your network.log somewhere (make sure you haven't restarted osu! since the bug happened or it'll be reset). You may need to be on cuttingedge for network.log to appear.
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