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[resolved] Not receiving verification email?

posted
Total Posts
4
Windu_old_1
1 post
Joined April 2014
Topic Starter
Windu_old_1
Problem Details:
I am currently trying to change my name and am being brought to a page telling me to enter a verification code that has been sent to my email.
However I am not seeing this email anywhere.


Video or screenshot showing the problem:



osu! version: 20170103.2 (latest)
Dntm8kmeeatu
Technical Support Team
9,944 posts
Joined December 2014
Dntm8kmeeatu
Double check your spam folder.

Also, are you sure you are checking the right email? Try checking any others you may have.

If nothing still shows, you may contact accounts@ppy.sh and explain the difficulties you are experiencing.
Espionage724
876 posts
Joined August 2011
Espionage724

Windu wrote:

Problem Details:
I am currently trying to change my name and am being brought to a page telling me to enter a verification code that has been sent to my email.
However I am not seeing this email anywhere.
Video or screenshot showing the problem:
osu! version: 20170103.2 (latest)


What email provider are you using out of curiosity? I'm experiencing the same thing currently with an address from Cock.li.
Espionage724
876 posts
Joined August 2011
Espionage724
Looks fixed now. I did another verification thing, and the backlog of requests I put in (including the last one) were sent to my inbox right after that.
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