forum

[resolved] [confirmed] Can't Verify Account

posted 2016-08-25T02:27:21+00:00

Total Posts

10

DeadNightCat

Joined June 2016

Topic Starter

DeadNightCat 2016-08-25T02:27:21+00:00

Problem Details:

I'm trying to change my icon pic to a custom one I made, but the problem I'm having is that I can't even complete the verification. It sends the email to me, I receive it, but when I go back to the page to enter the code, nothing pops up for me to enter it.
I wish I can post the screenshots I have, but I have no idea how to post them.
Help??

Video or screenshot showing the problem:

osu! version: 20160821.1 (latest)

TechnicDemon

Joined March 2016

TechnicDemon 2016-08-25T02:39:00+00:00

I'm having the same problem anyone have some sort of solution?

Seijiro

osu! Alumni

Joined April 2013

Seijiro 2016-08-25T02:40:54+00:00

I personally received similar reports and it looks like a general thing.
Confirming for now

Sandy Hoey

Joined October 2015

Sandy Hoey 2016-08-25T02:41:01+00:00

For both of you, I would suggest contacting accounts@ppy.sh.
Account issues are not hadnled on the forums

Death

Technical Support Team

Joined September 2013

Death 2016-08-25T02:41:26+00:00

I can confirm this.

I also tried it in firefox and the same thing showed up.

nekomatagirl

Joined July 2013

nekomatagirl 2016-08-25T02:47:16+00:00

Same problem. I haven't played in a few months, maybe a year and I want to get back into it tonight. I have friends who will be playing it tonight ;c

xch00F

Joined October 2012

xch00F 2016-08-25T02:52:53+00:00

bad

Last edited by xch00F 2022-10-05T17:15:01+00:00, edited 1 time in total.

xch00F

Joined October 2012

xch00F 2016-08-25T02:53:20+00:00

bad

Last edited by xch00F 2022-10-05T17:14:57+00:00, edited 1 time in total.

Nathanael

Global Moderator

Joined January 2013

Nathanael 2016-08-25T02:54:31+00:00

I think everyone can use the new forum design (https://new.ppy.sh/forum) as an alternative to validate your access.
Or also using the game client.

Last edited by Nathanael 2016-08-25T02:56:17+00:00, edited 1 time in total.

peppy

Here since the beginning

peppy 2016-08-25T03:05:47+00:00

Should be fixed, sorry about that!

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