[Archived] Wrong country

MidnightOdyssey

Joined August 2014

Topic Starter

MidnightOdyssey 2016-06-06T00:51:02+00:00

Problem Details:
Well, my friend keeps saying that it says I'm from Canada, but i'm from California, USA. I was wondering if there is anyway I could fix that.

Video or screenshot showing the problem: http://imgur.com/yRwCFZ6

osu! version: 20160525.2 (latest)

Pawsu

osu! Alumni

5,213 posts

Joined February 2013

Pawsu 2016-06-06T00:56:34+00:00

You're most likely using a VPN or Proxy to make your IP look like it's in Canada.

I misunderstood. Leaving this here anyways.

We don't handle this here. See this.

Help Center wrote:
We can change this upon request, but you must provide proof of residency for the given country that you wish to change to. A picture of any sufficient 100 points of ID (passport, driver's license) representing this alongside a slip of paper with your osu! username written on it is required for us to even consider your request.

Use the email accounts@ppy.sh with valid proof as stated above.

Last edited by Pawsu 2016-06-06T01:01:39+00:00, edited 4 times in total.

Dntm8kmeeatu

Technical Support Team

9,944 posts

Joined December 2014

Dntm8kmeeatu 2016-06-06T00:56:58+00:00

Well your website profile says United States, So that's accurate. The one in-game is based on the location linked to your IP address. Somehow you must have been assigned a Canadian IP by your provider or something. You could try to reset your IP or contact your ISP and get it figured out.

Otherwise it isn't really a big problem as-long as your website flag and location is correct. Also make sure you aren't using any VPN or Proxy like Pawsu said.

Last edited by Dntm8kmeeatu 2016-06-06T01:15:20+00:00, edited 2 times in total.

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[Archived] Wrong country

Help Center wrote:

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