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[resolved] It said "USB Device Not Recognized"what happen?

posted 2015-11-29T14:54:42+00:00

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17

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T14:54:42+00:00

"USB Device Not Recognized"

i put my osu!table line to my computer and it say
"USB Device Not Recognized"and it said"One of the USB devices attached to this computer has malfunctioned,and windows does not recognize it."
and i can't move anything can someone help me?

Pannari

Joined November 2013

Pannari 2015-11-29T14:56:20+00:00

Can you try another USB port?

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T14:57:16+00:00

i try it but it don't work.

RvNovae

Joined November 2012

RvNovae 2015-11-29T15:01:19+00:00

Does it work when you connect it to another computer?

Pannari

Joined November 2013

Pannari 2015-11-29T15:02:22+00:00

Does the LED on your tablet flash in any colours? ~~Also you could try installing these drivers.~~

Edit: Since it is the official osu!tablet it shouldn't need any additional drivers.

Last edited by Pannari 2015-11-29T15:17:31+00:00, edited 1 time in total.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T15:05:31+00:00

well i did't not try to my another computer

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T15:06:17+00:00

And yes it have the flash on my table.

peppy

Here since the beginning

peppy 2015-11-29T15:07:13+00:00

What device are we even talking about here? If it is an osu!store peripheral you can also contact our support at store@ppy.sh.

RvNovae

Joined November 2012

RvNovae 2015-11-29T15:07:53+00:00

peppy wrote:
What device are we even talking about here? If it is an osu!store peripheral you can also contact our support at store@ppy.sh.

I'm pretty sure we're talking about the osu! tablet here.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T15:15:37+00:00

If i change my USB line osu!table is it gonna work?
or i can't change it?

RvNovae

Joined November 2012

RvNovae 2015-11-29T15:19:17+00:00

M_suzumiya wrote:
If i change my USB line osu!table is it gonna work?
or i can't change it?

Do you mean the cable that connects the tablet to your pc? You can give it a try.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T15:25:46+00:00

year i mean the cable. sorry-..- i hope it will work because i don't want to buy a new one.

Pannari

Joined November 2013

Pannari 2015-11-29T15:26:51+00:00

If you won't be able to fix it contact store@ppy.sh support team and they'll lend you a hand with it.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-29T15:31:50+00:00

ok i will try it.

Last edited by M_suzumiya 2015-11-29T15:32:05+00:00, edited 1 time in total.

TheVileOne

osu! Alumni

Joined March 2010

TheVileOne 2015-11-29T20:00:43+00:00

Do you use a lot of usb ports? Sometimes my usb devices don't work simply because I have too many things plugged into my usb ports.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-30T03:44:27+00:00

TheVileOne wrote:
Do you use a lot of usb ports? Sometimes my usb devices don't work simply because I have too many things plugged into my usb ports.

well i try it yesterday and it don't work -..-.

M_suzumiya

Joined March 2015

Topic Starter

M_suzumiya 2015-11-30T12:05:19+00:00

Thank you guy a lot for helping me.Now i can use my osu!table again!:XD
I changes the USB cable -..- and then it move .

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